Ivy Homes - Assistant General Manager - Business Strategy & Operations

Key Responsibilities:

- Assist the General Manager in the planning and execution of business strategies, operations, and objectives.

- Supervise daily operations and ensure consistent performance across departments.

- Lead cross-functional teams in operations, sales, customer service, or project delivery depending on business needs.

- Monitor key performance indicators (KPIs) and prepare regular reports for senior leadership.

- Contribute to budget planning, cost optimization, and revenue growth strategies.

- Ensure regulatory compliance, operational excellence, and adherence to internal policies.

- Identify areas for process improvement and implement efficiency-enhancing initiatives.

- Drive team performance through effective leadership, mentoring, and performance management.

- Act as a point of contact in the absence of the General Manager and represent the company in external meetings or negotiations when needed.

- Foster a collaborative and accountable work culture aligned with organizational values.

Required Qualifications & Experience:

- MBA preferred.

- 1015 years of proven experience in operations, strategy, business management, or a similar leadership role.

- Strong people management, organizational, and problem-solving skills.

- Excellent written and verbal communication, presentation, and stakeholder engagement abilities.

- Experience working across multiple departments or business units.

- Ability to work under pressure and manage multiple priorities with tight deadlines.

Preferred Attributes:

- Exposure to working in large-scale operations or multi-location businesses.

- Prior experience in [insert specific sector if applicable].

- Strong analytical mindset with the ability to interpret financial and operational data.

- Agile, adaptable, and strategic thinker with a high sense of ownership