Itvedant Education - Zonal Head
Posted 1 day ago
Posted 1 day ago
3.8
151+ Reviews
Description:
Job Summary: Zonal Manager.
Base location: Thane, Mumbai Head Office / Bengaluru.
Must know South Languages kannada, tamil, telegu.
- The Zonal will be responsible for driving strategic planning, operational excellence, and revenue growth across educational centers within the assigned zone.
- This role involves developing and implementing strategies to enhance center performance, aligning with senior management to set sales and operational goals, and monitoring market trends for continuous improvement.
- The Zonal Manager will oversee day-to-day operations, ensuring compliance with company policies, regulatory standards, and SOPs.
Job Description:
- Collaborate with senior leadership to define and achieve zonal sales targets and operational KPIs.
- Stay informed about market trends and competitor activities to identify new opportunities and mitigate potential risks.
- Oversee and manage the day-to-day operations of all educational centers to ensure seamless execution and productivity.
- Ensure adherence to company policies, quality standards, and applicable regulatory guidelines.
- Drive consistency by implementing and monitoring standard operating procedures (SOPs) across all centers.
- Drive sales initiatives to meet or exceed revenue goals across the zone.
- Design and execute zonal marketing campaigns, promotions, and outreach activities to boost enrollments.
- Build and maintain strong relationships with key stakeholders, including parents, schools, and local communities.
- Lead, train, and manage center heads and their respective teams across all centers.
- Conduct regular performance reviews, set goals, and provide coaching to enhance individual and team effectiveness.
- Create a culture of collaboration, motivation, and continuous professional development.
- Prepare, monitor, and manage zonal budgets effectively.
- Analyze financial reports and ensure profitability by implementing cost-saving initiatives where required.
- Track center-wise performance metrics and align resources for optimum utilization.
- Maintain high standards of customer satisfaction across centers.
- Address customer queries, concerns, and complaints promptly and effectively.
- Regularly collect and analyze customer feedback to improve overall service quality and student outcomes.
- Prepare and submit regular reports on operational performance, sales achievements, and financial results to senior management.
- Act as a communication bridge between corporate/regional offices and center teams.
- Represent the company at relevant events, conferences, and meetings within the zone.
Key Skills & Competencies:
- Proven track record in sales and operational management.
- Strategic thinking and problem-solving abilities.
- Financial acumen and analytical mindset.
- Excellent communication and stakeholder management skills.
- Ability to work under pressure and handle multi-location responsibilities.
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