ITC - Manager - Logistics

Purpose of the job:

Managing transportation & warehousing operations in a cost-efficient manner and maintaining service effectiveness.

Principal accountabilities:

Customer Service & Logistics Operations:

- Creating systems to ensure the desired customer service levels by reviewing and improving "Same Day Execution".

- To develop and implement systems to track the transit in time to the customers and ensure the same is as per the customer requirements.

- Create the policies related to Logistics Operations and align the Field Teams on the same.

- Analyze the Operational Performance locations and identify the Weak Performing Locations.

- Draw out action plans along with locations and review the same to ensure that the performance is improved.

Warehousing:

- Drive continuous improvements in warehouses.

- Managing warehouse cost while delivering required service levels.

- Responsible for ensuring Inventory Record Accuracy on a daily basis and identify the critical issues and locations and work with locations to resolve the issue within the timelines.

- Addressing the issues in repacking with the respective businesses and resolve the issues.

- Selection of warehouses and rates negotiation.

- Responsible for facilitating the procurement of assets like Material Handling equipment, Pallets etc.

- To create systems for Independent Audit of the Warehouse Hygiene and Inventory at the locations.

- Responsible for creating and managing the complete Warehousing Budget which includes Rental and Handling expenses.

Freight Optimization and Vendor Development:

- Continuously update the vendor base and explore the National Vendors.

- Analyze freight performance branch wise and provide benchmarks to the district for improvements.

- Provide tools and expertise to the field teams on transportation optimization through route/frequency optimization.

Knowledge, Skills and Competencies:

- Team player.

- Business focus.

- Managing multiplicities.

- Data driven decision making.

Reporting Relationship - Upwards - Senior Manager - Supply Chain