Description:
Role Purpose:
Build and manage custom internal tools around the companys core business processes and unique operating needs creating systems that standard ERP software cannot solve and building long-term business IP.
What You'll Do:
Core Business Tool Development:
- Own development of custom tools for WMS, CrystalPulse, cold chain monitoring, warehouse controls, asset tracking, and other operational systems where standard software is insufficient
- Translate operational requirements into working tools from scoping and design through build, testing, and deployment
- Work directly with site teams, operations, and functional heads to identify gaps where custom tools add the most value
Business Logic, Automation & System Ownership:
- Translate business workflows into practical tools Google Sheets, AppSheet, Apps Script, dashboards, and custom web systems
- Drive automation, approvals, reporting, alerts, and operational visibility across critical functions reducing manual effort and decision lag
- Own the full lifecycle of every internal tool requirements, build, deployment, iteration, and ongoing improvement
Product Stability, Documentation & IP Building:
- Ensure strong documentation, code ownership, and system continuity across all internally built tools no single point of failure
- Drive user adoption and maintain operational stability tools that dont get used or break under load are not done
- Build long-term technology capability and business IP creating systems the company owns, controls, and can scale
Requirements:
- 8 - 12 years in product development or internal tools with direct ownership of building and shipping systems used in operations
- Strong hands-on capability across Google Sheets, AppSheet, Apps Script, and custom web development not just management
- Has built operational tools in logistics, warehousing, or similarly ops-heavy environments understands ground-level workflows
- Comfortable with ambiguity can take a business problem with no brief and return a working tool
- Has owned the full product lifecycle scoping, build, deployment, adoption, and iteration without a large team underneath
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