Position Overview:

The IT Head (AGM/DGM Level) will be responsible for developing and executing the enterprise IT roadmap, including ERP management, infrastructure modernization, cybersecurity, and technology-driven process automation across Nature Pearls and Star Rice Land.

This role will play a critical part in supporting operational scalability, ensuring real-time data visibility across procurement, production, supply chain, and export functions.

The IT Head will partner with cross-functional leaders to identify digital transformation opportunities, enhance business continuity and security, and drive cost-effective technology adoption.

Key Responsibilities:

Enterprise IT Leadership & Strategy:

- Define and execute the IT roadmap, ensuring alignment with business growth and operational needs.

- Lead ERP implementation, upgrades, and integrations to streamline manufacturing, logistics, and sales functions.

Operational Excellence & Infrastructure:

- Oversee network, systems, and data center management, ensuring 24/7 uptime, data integrity, and security.

- Implement cybersecurity best practices to safeguard critical business and customer data.

Digital Transformation:

- Partner with business leaders to automate processes, leverage data analytics, and drive technology-enabled decision-making.

- Evaluate and implement emerging technologies (IoT, cloud solutions, AI tools) to enhance efficiency.

Team & Vendor Management:

- Build and lead a high-performing IT team capable of scaling with the business.

- Manage relationships with ERP vendors, IT consultants, and technology partners, ensuring cost-effective, timely delivery of solutions.

Budget & Compliance:

- Own and optimize the IT P&L, balancing innovation with cost efficiency.

- Ensure compliance with global data security and regulatory requirements.

Critical Success Factors:

- ERP Modernization: Achieve 100% ERP upgrade and stabilization within the first 12 months.

- Operational Efficiency: Deliver measurable cost savings through IT-driven process automation (target: 1015% reduction in manual effort within year one).

- Security & Continuity: Ensure zero major cybersecurity incidents and 99.9% system uptime.

- Scalable IT Team: Build a future-ready IT organization capable of supporting domestic and global operations.

Education and Experience:

- Bachelors degree in Computer Science, Information Technology, or related field; Masters degree preferred.

- 6 to 12 years of IT leadership experience, with at least 5 years managing ERP and enterprise IT functions in manufacturing, agribusiness, or FMCG.

- Proven track record of ERP implementation/upgrade (SAP, Oracle, Microsoft Dynamics, or equivalent).

- Experience managing IT budgets, vendors, and global IT operations.

- Exposure to cybersecurity frameworks, cloud computing, and emerging digital tools preferred