Job Description:
- Understand customer requirements and communicate with the development team using proper documentation.
- Maintain detailed application and domain knowledge to support technical teams, including client and stakeholder interfacing.
- Involve in the preparation of SRS and FRS after system study.
- Manage Change Requests and project scope during development and implementation, working closely with Project Managers and Leads for functional impact analysis.
- Conduct project training and UAT at client sites.
- Involve in additional requirements study and prepare Minutes of Meeting at client sites.
- Ensure successful implementation of projects.
- Support hosting, server, and IT infrastructure deployed for projects.
- Coordinate with ITS to arrange necessary IT infrastructure during training and project demos.
- Coordinate with ITS and manage communication with clients during hosting or migration of applications in the Data Center.
Candidate Profile:
- 6+ years of total experience in the IT industry.
- Experience working with government clients is mandatory.
- Minimum 4 years of experience as an IT Business Analyst for projects of similar nature.
- Proficiency in BRD, FRD, SRS, User Stories, Agile, Scrum, JIRA, GitHub, SQL, Excel, API understanding, Wireframes, and UAT.
- Experience in conducting stakeholder workshops and user training.
- Knowledge of business process mapping using techniques such as BPMN or UML.
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