Ishan Technologies - Manager - Revenue Assurance

- Ensuring that the appropriate records are generated, monitored correctly and appear correctly on end customer billing.

- Performing regular reconciliation and analysis of revenue streams.

- Documenting revenue flows across critical functions and monitors the same.

- Managing any issue that potentially impacts revenues, from identification through to quantification through to resolution.

- Developing an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction.

- Speaking to the business across Sales, Marketing, IT, Operations, Legal, and Finance teams.

- Measuring and tracking KPIs and outcomes against standards, while planning and taking corrective action where required.

- Ensure the ageing is not increased.

- Educational Qualification:Any Graduate with additional qualification of MBA in Finance preferred.

Work Experience and Skills required:.

- 8-12 years of experience required.

- An ability to liaise with the business on issues of business performance related to revenue assurance.

- Experience of industry fraud risks and issues that can arise from billing.

- A sound understanding of the technical infrastructure within a telecoms company, including network components, billing, mediation, CRM, and provisioning.

- Good knowledge of tools to process and reconcile data, such as Excel pivot tables.

- Experience of working under pressures to tight deadlines.