Job Position: Risk & Compliance Officer (RCO)

Job Locations: Bhubaneswar

Compensation: Negotiable

Experience: 5+ Years

Company Description:

iServeU is Asia's leading banking infrastructure platform provider enabling financial enterprises to offer embedded banking services to their end customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products.

iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities.

- We process around 2500 transactions per second by levering distributed & auto scale technology like K8.

- Our core platform combines of 1200+ micro services.

- Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate.

- Our solutions currently empowers over 20 banks and 250+ enterprises across India and abroad.

- Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents.

Our team of 500+ employees, with over 80% in technology roles is spread across offices in Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our growth and innovation.

For more details visit: www.iserveu.in

Role Overview:

The Risk & Compliance Officer (RCO) will be responsible for establishing, leading, and overseeing the enterprise-wide risk management, regulatory compliance, and governance framework for iServeU's Payment Aggregator businesses model.

This is a leadership role, critical to ensuring compliance with RBI PA/PG Guidelines, PMLA, AML/CFT norms, NPCI rules, and data security regulations, while enabling business growth and innovation.

Key Responsibilities:

Regulatory Compliance & Governance

- Act as the principal compliance officer for RBI Payment Aggregator regulations and allied guidelines.

Ensure continuous compliance with:

- RBI PA/PG Guidelines

- PMLA, AML/CFT norms

- KYC / CKYCR requirements

- NPCI, Card Networks (Visa, Mastercard, RuPay) regulations

- IT Act, CERT-In, and data protection requirements

- Serve as the primary liaison with regulators, banks, auditors, partners, merchants and external agencies.

- Oversee regulatory inspections, audits, and compliance reporting.

- Ensure timely filing of returns, certifications, and regulatory disclosures.

Risk Management

Design and implement a comprehensive Enterprise Risk Management (ERM) framework covering:

- Operational risk

- Fraud risk

- Credit and settlement risk

- Cybersecurity and technology risk

- Third-party/vendor risk

- Oversee merchant risk assessment, onboarding controls, and transaction monitoring.

- Define and monitor risk appetite, KRIs, and mitigation strategies aligned with PA operations.

- Lead fraud prevention, dispute management, chargeback monitoring, and settlement risk controls.

AML, KYC & Financial Crime Prevention

- Establish and oversee AML/CFT, sanctions screening, and transaction monitoring programs.

- Ensure robust merchant due diligence, enhanced due diligence (EDD), and periodic reviews.

- Monitor suspicious transactions and ensure timely STR/CTR reporting to FIU-IND.

- Conduct regular training for internal teams on AML and compliance requirements.

Policy, Process & Controls

- Develop and maintain compliance policies, SOPs, and internal control frameworks.

- Ensure alignment between product design, technology, and regulatory expectations.

- Embed "compliance by design" into new products, platforms, and partnerships.

Leadership & Stakeholder Management

- Advice the Board, CEO, and senior management on risk and compliance matters.

- Present periodic risk and compliance reports to the Board and relevant committees.

- Build and mentor a strong compliance and risk management team.

Key Qualifications & Experience

Education:

- Chartered Accountant (CA) / MBA (Finance or Risk) / LLB / CS or equivalent professional qualification.

Experience:

Minimum 8 years of experience as chief of risk, compliance, or regulatory roles within fintech industry:

- Payment Aggregators / Payment Gateway

- Banks / NBFCs / Fintech companies

- Direct hands-on experience with RBI PA regulations is mandatory.

- Prior experience interacting with RBI, NPCI, banks, partners, merchants and auditors is strongly preferred.

- Experience in scaling compliance frameworks for high-growth fintech businesses is a plus.

Key Skills & Competencies

- Deep understanding of Indian payments ecosystem and regulatory landscape

- Strong leadership, judgment, and stakeholder management skills

- High integrity with a proactive, solution-oriented mindset

- Ability to balance regulatory rigor with business agility

- Strong analytical, documentation, and communication skills

Why Join iServeU Technologies?

- Be part of a fast-growing fintech shaping India's digital payments infrastructure

- High-impact leadership role with direct influence on strategy and governance

- Opportunity to build and scale best-in-class risk and compliance frameworks

- Work closely with Product, Technology, Operations, Legal, and Business teams to enable compliant growth.