Invoicemart - Head - Operations & Process Excellence

Invoicemart is a leading, fast growing fintech organization and Indias largest player in online receivables discounting business.

It is the brand name under which A.TREDS Limited facilitates the short-term financial transactions in a smooth and efficient manner among the financers, buyers and sellers.

Position Overview:

With an aim to revolutionize the digital lending landscape, the mission is to build a tech driven lending platform to provide tailored lending solutions.

We are looking for a dynamic Head - Operations & Process Excellence to lead the scaling of its tech enabled digital lending platform with operational efficiency.

This is a high impact leadership role, central to building and scaling the companys end to end digital lending operations.

Job Location Thane H.

Reporting: MD & CEO.

Key Roles and Responsibilities:

- Driving participants onboarding efficiency for a seamless and quicker onboarding process, processing of requests as per TAT and overall process adherence.

- Ensure end to end NACH settlement process, Coordination with NPCI, CERSAI etc. is driven in line with applicable regulatory guidelines.

- Ensure data reporting's and relevant MIS are published to key management and all stake holders regularly.

- Customer Servicing & Grievance Handling redressal as per TAT to ensure best in class customer service.

Automation Initiatives and Process Excellence:

- Build and implement SOPs, optimize workflows and scalability across operations.

People and Compliance Focus:

- Ensure operational process are compliant with regulatory requirements, managing risk mitigation and internal audits including client data storage.

- Cross functional collaboration with sales & tech to execute operational strategies that align with overall business goals.

Ideal Candidate Profile

Pedigree: B./ B.Tech/Tech background with 10-15 years of experience of working in large scale operations/ payment operations.

- Keep track of digital trends and identify usage of futuristic enablers that can be adopted by the platform.

- Leadership and people management.

To know more about the organization please visit our website www.invoicemart.com.