Overall Purpose Of The Job:

- To achieve and exceed gross profit targets by developing existing clients, through upsell & cross sell, in the Indian market through face to face consultative selling.

- Levereging collective subject matter expertise to acquire new business from identified list of accounts.

Key Responsibilities:

- Reporting to the Head of Sales India, the Account- Manager - will primarily be responsible for retaining and up selling a wide range of services and solutions to existing clients and implement company's the Account Management practices.

Account Management:

Acquire an in-depth understanding of the Corporate segment within the geographic territory to identify key clients and to promote and sell the entire range of Intl.

SOS services:

- Follow the Value Selling model and Account management practices.

- Work to follow the standard renewal process to renew existing business.

- Drive the growth of cross border sales through proactive cooperation with other regions and the Global Accounts team.

- Maintain accurate sales forecasting and client engagement journey through the CRM system.

- Continually evaluate progress within the market segment against pipeline objectives, revenue and profit targets and client key account plans.

- Ensure the professional standard of all written all client proposals, tender documents and communication is adhered to, in line with company standards and pricing procedures.

- Manage the implementation of new business won, to ensure that all administrative, operational and financial activities are in place to ensure high levels of service to clients.

- Work with the relevant Marketing Manager to increase awareness of the products & services through conferences and symposiums as appropriate.

- Work with partner organizations closely and promote their services to all clients and further establish International SOS as a broker of capability.

- Work with distribution channels to make further penetrate in existing accounts.

Job Profile:

Required Skills and Knowledge:

- Skills / Knowledge: IT literate and proficient in the use of computer software- including Microsoft Outlook, Excel, Power Point.

- Persuasive, articulate and able to work with and influence people at all levels, diverse background/ industries and personalities.

- Self motivated and possess aggressive sales personality that helps in achieving quantitative results.

- Able to work in a calm, logical and professional manner at all times.

- Good organizational and administrative skills.

- Creative & out of the box thinking.

- Report writing skills.

Required Competencies:

Customer orientation:

- Actively listens and seeks information, identifies customer/client need and checks understanding, builds rapport, develops relationships with key customers/clients, confident in building relationships at all levels.

Communication:

- Excellent written & oral communication in English.

- Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically.

Ethics and Values:

- Adheres to the company's Core Values of Passion, Expertise, Respect and Care at all times- acts in line with those values.

- Ability to work under pressure.

- Able to work under pressure to meet deadlines.

- Uses positive and constructive coping strategies when under pressure.

- At all times conducts oneself professionally to reflect positively on the profession he/she represents.

Initiative and Innovation:

- Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, and takes productive action(s) without being asked.

Problem solving:

- Uses logic and methods to solve difficult problems with effective solutions; probes all sources for answers; can see hidden problems; is good at honest analysis; looks beyond the obvious and doesn't stop at first answers.

Good Negotiating skills:

- Ability to negotiate skillfully in tough situations with both internal and external groups; make winning negotiations; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to facilitiate negotiations.

Result orientation:

- Effectively sets and achieves realistic goals, monitors own progress and assesses quality, develops and follows action plans, seeks feedback and modifies accordingly.

Required Work Experience:

- 7+ years of proven sales experiences in solution selling to multinational organizations Experience of working in a matrix organization is preferable.

Required Qualifications:

- MBA.

- Required Languages.

- Excellent oral and written English communication.

- Travel / Rotation Requirements.

- As and when required.