We are looking for an experienced Instructional Design Lead to own the quality, consistency, and standards of our learning assets at scale. This role is the design authority for all learning content from presentations and facilitator guides to digital modules and live session materials ensuring everything we create is learner-centred, accessible, and deployment-ready.

You will lead a large community of instructional designers (up to ~40), setting the bar for what great looks like and building capability across the team through coaching, clear standards, and scalable quality assurance processes.

What you'll do

- Define, own, and continuously evolve asset standards, templates, and quality criteria across all learning formats.

- Set clear expectations for asset structure, level of detail, accessibility, and learner usability.

- Lead, coach, and develop a large community of instructional designers, building consistent capability in asset design and documentation.

- Establish and run quality assurance processes - reviewing assets to identify gaps, risks, or quality issues before handover to deployment teams.

- Provide clear, actionable feedback that improves quality and reduces rework downstream.

- Support onboarding and upskilling of designers in tools, templates, and asset standards.

- Collaborate with Learning Experience Leads, Project Managers, and Subject Matter Experts to - ensure assets align to agreed learning approaches and technology choices.

- Model best-practice learner-centred design; personally create assets only for complex programmes or flagship initiatives.

What we're looking for :

- Degree or equivalent professional experience in instructional design, learning design, education, or a related field.

- Formal training or certification in instructional design, learning experience design, or human-centred design (preferred).

- Deep expertise designing learning assets across multiple formats - presentations, facilitator guides, digital modules, and live session content.

- Strong understanding of adult learning principles, accessibility standards, and learner-centred design.

- Proven ability to define and apply asset standards, templates, and QA processes at scale.

- Experience leading, coaching, and developing instructional designers or design communities.

- Strong documentation skills and the ability to identify gaps, risks, and inconsistencies in learning assets.

- Comfortable operating as a design authority in a matrixed environment - influencing without owning end-to-end delivery.

- Ability to balance business needs, timelines, and constraints while maintaining design integrity.