Inspirisys Solutions - Project Manager

Job Title: Project Manager

- A Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users.

- This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively.

Responsibilities:

1. Project Planning and Execution: Excellent Knowledge on Project Delivery Cycle i. e Planning, Execution, Governance, Reporting and Presentation.

- Coordinate Internal resources and third parties/vendors for the flawless execution of projects.

- Capabilities to Identify and manage project risks, issues, and dependencies.

- Prepare and present project status reports to stakeholders, ensuring effective communication throughout the project lifecycle.

- Implement continuous improvement initiatives to enhance service delivery and user experience.

- Identify and allocate resources required for projects, ensuring optimal utilization.

- Should have the good experience to maintain the SLA, OLA and UPC.

- Should have good knowledge to identify the Gaps and arrive the improvement plan.

- Service Life Cycle: Excellent knowledge and exposure on Service Life Cycle.

Qualifications:

1. Bachelor's degree in IT, Business, Management, or a related field.

- Proven experience as a Project Manager or in a similar role.

- Strong understanding of IT service management and project management methodologies.

- Excellent organizational and multitasking abilities.

- Strong leadership and team management skills.

- Effective communication and interpersonal skills.

- Certifications such as ITIL Compulsory and PMP or PRINCE2.

- Should have at least 7 years in Corporate Delivery and at least 2 delivery projects where End User volume minimum 7000.

- Excellent Communication Skill to present the reports to CTO