PROJECT MANAGER/ CLIENT SERVICING MANAGER Job Description: #Incumbents! what are you waiting for ? Innovatiview is Hiring For Impeccable Profile - Project Manager/client Servicing/Program Managers. You know what, Client success and client #experience is the central focal of business!!! Founded in 2010, Innovatiview believes in the power of innovation to provide the right solutions at the right time and the right place. In the critical context of examinations, we minimize risk from internal or external sources, which can potentially endanger the reliability of the set-up, thus establishing a comprehensive loss prevention strategy. This in turn, secures a bright future for thousands of deserving youths of the nation. Please visit us to know more at : https://lnkd.in/dP6Ur4Yi http://nauk.in/dv7XhNJ Project Manager Responsibilities: - Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. - Meeting with project team members to identify and resolve issues. - Submitting project deliverables and ensuring that they adhere to quality standards. - Preparing status reports by gathering, analyzing, and summarizing relevant. - Establishing effective project #communication #plans and ensuring execution. - Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. - Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. - Identifying and developing new opportunities with clients. - Obtaining customer acceptance of project deliverables. - Managing customer #satisfaction within the #project transition period. - Conducting post-project evaluation and identifying successful and unsuccessful project elements. - Monitor client delivery on an ongoing basis to ensure agreed SLAs and KPIs of the contract are strictly implemented. - Responsible for customer retention by ensuring a high level of customer engagement for all the accounts under the purview. - Handling client accounts and ensuring continuous development of the portfolio. Handle client escalations & queries via call, mail or meeting. - Coordinate with internal departments to ensure deliverables within TAT and resolve client #escalations. - Publish TAT analysis and various other KPIs to client on regular intervals #hiring #innovation #team #training - Seek, process and execute client requests and updates - Maintain trackers, reports for #client interaction Salary Range - 15-25 LPA We have planned WALKIN drives for incumbents on 24th May 2023.

Delhi NCR

Innovatiview - Project Manager/Program Manager - Client Servicing 

Job Description for Innovatiview - Project Manager/Program Manager - Client Servicing  in INNOVATIVIEW INDIA LIMITED in  Delhi NCR for (7-14) years of experience. Apply Now!