Innovatiview - Product & Process Trainer

Product & Process Trainer ( Female Candidates )

Location - Noida

Summary:

- We are looking for a dynamic and experienced Product and Process Trainer to join our team. The ideal candidate will have a proven track record of delivering impactful training programs focused on both product knowledge and operational processes.

- You will play a critical role in enhancing employee skills, improving product understanding, and ensuring process adherence across teams.

Key Responsibilities:

- Design and deliver effective training programs on product features, workflows, and standard operating procedures.

- Conduct refresher and upskilling training for new and existing employees.

- Collaborate with product, operations, and quality teams to ensure training content is aligned with current business practices.

- Create and update training materials, manuals, SOPs, and knowledge documents.

- Assess training needs through surveys, feedback, and performance metrics.

- Monitor and evaluate the effectiveness of training programs and make necessary improvements.

- Maintain detailed records of training schedules, attendance, feedback, and evaluation reports.

- Support process standardization across departments through structured training.

- Conduct on-the-job coaching and post-training support as needed.

Required Skills & Qualifications:

- Engineering graduate (BE/B.Tech) with min 3 years of experience in product and/or process training roles, preferably in the service, tech, and education sectors

- Excellent communication, facilitation, and presentation skills.

- Strong understanding of adult learning principles and training methodologies.

- Proficiency in MS Office Suite and training tools like PowerPoint, Google Slides etc

- Ability to simplify complex concepts for varied audiences.

- Strong attention to detail and process orientation.

- Comfortable conducting both virtual and in-person training sessions.