Innovaccer - Senior Product Manager

Your Role:

We at Innovaccer are looking for a Senior Product Manager with knowledge of the U.S. healthcare system from an insurance payer perspective, and specifically with knowledge of and experience with ANSI X-12 transactions.

You will manage the end-to-end product lifecycle for our deployment of such transactions and related functionality: conceptualize, prioritize requests and requirements from multiple internal and external stakeholders, and drive product development through close interaction with engineering, design and other teams.

To succeed in this role, you'll need to have structured problem-solving skills, strong analytical abilities, willingness to take initiatives and drive them, excellent verbal and written communication skills and high levels of empathy towards internal and external stakeholders, among other things.

A Day in the Life:

- Define and conduct market research to gain better understanding about user needs and behavior

- Gather information and data from multiple sources (consumer research, partners, vendors, competitive analysis), develop insights, and translate findings into action

- Define and establish the product vision, goals, supporting business metrics, and success indicators

- Drive large-scale projects, working cross-functionally with designers, software development engineers, other product managers, and external partners to guarantee a smooth and efficient product delivery

- Drive customer adoption and engagement; leverage analytical tools and customer feedback for insight driven initiatives

- Communicate regularly with senior leadership on status, risks and change control

What You Need:

- Bachelor's degree within a technical discipline or equivalent experience

- 4+ years of relevant work experience in product management, most preferably on consumer-focused products

- Demonstrated experience with products that directly implement, or closely interact with, the ANSI X-12 standard

- Broad understanding of how X-12 transactions are used in the U.S. healthcare ecosystem

- Demonstrated ability to work from ambiguous problem statement to detailed solutions. You can take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line

- Detail oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues

- Proven ability to successfully define and execute complex cross-functional customer value adds end-to-end while maintaining clear communication at all levels

- History of outperforming colleagues in the following areas:

- Resourcefulness - You are able to figure out ways to get things done.

- Taking Initiative - You go out and do it, without being told. You can take chances, fail, and learn

- Velocity - You are able to function and complete tasks quickly and at a high level even when things are constantly moving and changing at a fast pace

- Judgment - While being fast and resourceful, you make smart and ethical decisions

- Experience defining projects, understanding and representing customer requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule, and deploy new features sets

- Proven ability to handle communication at both an executive and engineering level

- Expertise driving software development with program management tool

- Previous experience of or high levels of comfort with working on a team that spans multiple time zones

Here's What We Offer

- Generous Leaves: Enjoy generous leave benefits of up to 40 days

- Parental Leave: Leverage one of industry's best parental leave policies to spend time with your new addition

- Sabbatical: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered

- Health Insurance: We offer comprehensive health insurance to support you and your family, covering medical expenses related to illness, disease, or injury. Extending support to the family members who matter most

- Care Program: Whether it's a celebration or a time of need, we've got you covered with care vouchers to mark major life events. Through our Care Vouchers program, employees receive thoughtful gestures for significant personal milestones and moments of need

- Financial Assistance: Life happens, and when it does, we're here to help. Our financial assistance policy offers support through salary advances and personal loans for genuine personal needs, ensuring help is there when you need it most

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered