About the Role:

The IT Product Analyst Procure to Pay (P2P) is responsible for supporting, enhancing, and delivering digital solutions across the end-to-end P2P process.

The role ensures optimal performance and continuous improvement of procurement and accounts payable systems, with a strong focus on SAP (ECC/S4) and Coupa platforms.

This role acts as a key interface between Business (Procurement, Finance, Operations) and IT, ensuring alignment of system capabilities with business needs, while driving efficiency, compliance, and user experience.

Experience:

10 - 12 Years.

Good to have experience in consumer goods, manufacturing, retail, or related industry domains.

Technical Skills Required:

Must Have:

- You are experienced in working in product-oriented environment.

- You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies).

- You have experience working with Business on new IT solution designs, including technologies research on the market.

- You have strong understanding of P2P processes and data.

- You are accountable, proactive, able to adapt to change and think out-of-the-box.

- You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders.

- You are fluent in English (spoken and written).

Desired 10 years of total experience with:

- 3 - 5 years experience in Product Analysis/Business Analysis roles.

- At least 5 years experience in SAP MM/FI or Coupa.

- Bachelors degree in engineering, Information Technology, Business, or related field.

- Strong understanding of Order-to-Invoice business processes.

- Worked in Global FMCG company.

Key Responsibilities:

Product & Service Management:

- Own and manage the P2P product backlog in line with business priorities.

- Ensure stability, performance, and continuous improvement of P2P solutions.

- Support product lifecycle management (enhancements, releases, decommissioning).

- Drive adoption of standard/global solutions across markets.

Business Partnership:

- Act as the primary IT contact for Procurement and Finance stakeholders.

- Translate business requirements into functional specifications.

- Challenge and standardize processes across entities.

Application Support & Operations:

- Manage incident, problem, and change processes (ITSM framework).

- Ensure SLA adherence and service quality.

- Coordinate support activities with internal teams and external partners.

Continuous Improvement & Transformation:

- Identify automation opportunities (e.g., invoice processing, approvals).

- Support digital transformation initiatives in P2P.

- Drive data quality and process standardization.

Project Delivery:

- Support delivery of P2P-related projects and enhancements.

- Participate in testing cycles (SIT, UAT).

- Ensure proper documentation and knowledge transfer.

Scope:

- Domain: Procure-to-Pay (Sourcing, Purchasing, Invoice Management, Payments).

- Geographical Scope: Global.

Tools & Technologies:

- SAP ECC / SAP S/4HANA.

- MM (Materials Management).

- FI (Accounts Payable).

- Integration with procurement and finance processes.

- Coupa.

- Source-to-Contract (S2C).

- Procure-to-Pay (P2P).

- Supplier management & invoicing.

Supporting Tools:

- Service Management: ServiceNow.

- Data & Reporting: Power BI, SAP BW.

- Integration: Middleware (e.g., Mulesoft, SAP PI/PO).

- Collaboration: Microsoft Teams, Azure DevOps / JIRA (for backlog management).