Job Description:

Description:

- MBA from Tier 1 or Tier 2 B-school with minimum 5+ years of experience in Retail Industry or Bachelor of Engineering from top Universities with minimum of 7 years of experience in Retail Operations.

- Experience in one or more of the specified areas of Retail consulting/ running business functions or equivalent experience in Brick & Mortar, Omnichannel or ecommerce in Retail space

- Certification: Specialization in Retail Operations, Point of Sale, store back-office systems, ERP, Buying & Merchandizing or Store Management is an added advantage

- Comfortable working with complex stakeholders set up Business Leads, Business SME, IT Teams, Testing, Architects and Market Teams

- Knowledge of Optimization techniques, applying AI/ML, Automation or advanced analytics for smarter operations and productivity improvements is a plus

- Lead or be part of engagements to define vision and strategy for various Retail Clients including food & grocery, fashion, home and furnishing, quick service formats and that can include franchise run operations etc. The area of work could be spread across the value chain i.e. Omni-Channel, Store Back-office Operations, Supply Chain, Buying & Merchandizing, PLM, Assortment Planning, Demand & Supply planning, Pricing & Promotions, CRM & Loyalty, Store Location planning, Retail Analytics etc.

- Work closely with clients to understand the strategy and vision and define the process blueprint or detail the requirements for subsequent realization by technology teams

- Alternatively, scan the retail operations, identify key retail personas and come up with challenges and bottlenecks, define process blueprint, finalize TO-BE capabilities, and come up with a technology roadmap to address challenges and scale operations.

- Research and benchmark different aspects of retail operations to suggest new innovations and best practices that helps retail brands stay ahead in the game.

- Leverage and apply optimization techniques (analytics, AI/ML, scenario planning) to improve retail operations, measure, and report on KPIs and deliver value

- Analyze possible process areas to identify problems/challenges, partner with technology arms of Infosys Ltd to ideate and drive Go to markets and proactively take it to clients and win deals for consulting

- Good communication skills and comfortable presenting to stakeholders at various organizational levels both in person and remotely.

- Leadership skills are a plus

- Knowledge of IT, Solutions-oriented approach, and entrepreneurial mindset

- Knowledge of Retail enterprise platforms (ERP like Oracle, SAP, POS systems, OMS platforms like Sterling Commerce, Hybris etc. Merchandizing & Financial Planning, Assortment planning tools, Planograming tools, Inventory management tools) is a big plus

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