Info Edge is India's leading consumer internet company known for its strong brands in recruitments (naukri.com, naukrigulf.com, iimjobs.com, and firstnaukri.com), real estate (99acres.com), matrimony (Jeevansathi.com) and education (shiksha.com). Starting with a classified recruitment online business, naukri.com, the Company has grown and diversified rapidly, setting benchmarks as a pioneer for others to follow either through setting up of in-house brands or through the route of strategic investments and acquisitions. Zomato.com, policybazaar.com & Happily Unmarried Marketing Private Limited are our investee companies to name a few out of many. With years of experience in the domain, strong cash flow generation and a diversified business portfolio, Info Edge is one of the very few profitable pure play internet companies in the country. Key Responsibilities: 1. Identifying areas of initiatives, creating customer business impact and improvement opportunities therein and provide strategic direction & thought leadership. 2. The role provides an opportunity to lead overall customer centric strategy providing insights to senior stakeholders with various life - cycle matrices. 3. Create and lead transformation roadmaps in synchronization with business expansion strategy and overall customer experience on the Naukri.com platform. 4. Customer delivery along with leading various initiatives on engagement and trainings along with transformation roadmaps for business effectiveness. 5. Work with cross-functional teams; multiple geographies to run a common agenda for process & continuous improvement. 6. Continuously challenge the status-quo and come up with point-of-views that drive significant value for key corporate clients. 7. Lead a culture of Innovation and help in modernizing operations with proposal and implementation of various business processes for Transitions. Essentials: 1. Proven track of delivering high impact Transformation projects through customer delivery and engagement. 2. Demonstrate thought leadership and risk-taking abilities to ensure capitalization on NPS and C-SAT 3. Strong Quantitative and problem-solving ability along with ability to conceptualize complex problems and develop an analytical road map for them. 4. Proven experience in driving continuous improvements across teams with Design Thinking and Automation 5. Excellent communication and presentation skills with stakeholder management ability to work in diverse teams and with multiple stakeholders

Noida

Info Edge - Senior Manager - Customer Delivery & Trainings - B2B 

Job Description for Info Edge - Senior Manager - Customer Delivery & Trainings - B2B  in Info Edge in  Noida for (5-8) years of experience. Apply Now!