Infinity Learn - Facility Manager - Administration

About Infinity Learn:

Infinity Learn is Indias rapidly growing EdTech platform by Sri Chaitanya, committed to delivering personalized and quality learning solutions.

As we expand, we are seeking an experienced Facility Manager to ensure smooth facility operations, professional client management, seamless travel support, and successful event execution.

About the Role:

The Facility Manager will oversee soft services, office operations, vendor management, CEO travel coordination, client/visitor experience, and internal event planning.

This role requires strong coordination skills, attention to detail, and a service-oriented approach.

Key Responsibilities:

Facility & Soft Services Management:

- Oversee housekeeping, security, cafeteria, and front-office operations.

- Ensure cleanliness, hygiene, and comfort across all office spaces.

- Manage vendor relationships, negotiate contracts, and monitor SLAs.

- Prepare facility budgets and optimize operational costs.

- Ensure compliance with health, safety, and environmental regulations.

- Manage reception/front-office operations including visitor handling, ID cards, and meeting room readiness.

- Monitor pantry services, including beverages, snacks, consumables, and support for catering needs.

- Coordinate preventive maintenance and timely repair of electrical, plumbing, HVAC, and other office utilities.

- Manage inventory of office supplies, stationery, assets, and track all asset movement.

- Supervise security protocols including access control, CCTV monitoring, fire safety, and workplace safety procedures.

CEO Travel Coordination:

- Plan and manage CEOs travel arrangements (flights, hotels, transportation).

- Ensure timely bookings and cost-effective travel solutions.

- Coordinate with the Executive Assistant for itinerary accuracy.

- Manage last-minute changes and ensure seamless travel experience.

Event Planning & Coordination:

- Plan internal events, leadership meetings, conferences, and celebrations.

- Handle logistics, vendor coordination, catering support, and on-ground execution.

- Maintain event calendars and ensure timely delivery.

Client & Stakeholder Management:

- Manage client and visitor interactions professionally.

- Ensure meeting rooms, front-office areas, and hospitality standards are always client-ready.

- Handle client queries, escalations, and onsite requirements with prompt resolution.

- Coordinate with internal teams to deliver a seamless stakeholder experience.

- Maintain strong relationships with external partners and service vendors.

Required Skills & Qualifications:

- Bachelors degree in Administration, Facilities Management, or related field.

- 5+ years of experience in facility management, travel coordination, and event handling.

- Strong vendor management, negotiation, and organizational skills.

- Excellent communication and interpersonal abilities.

- Ability to handle client interactions and high-level visitor management.

- Proficiency in MS Office and travel booking tools.

Key Competencies:

- Service-oriented mindset with strong attention to detail.

- Strong client-handling skills and customer experience focus.

- Ability to multitask and work under pressure.

- High confidentiality and professionalism in handling sensitive information.

- Creative problem-solving ability, especially for events and logistical challenges.

Why Join Infinity Learn?:

- Work with a leading EdTech brand backed by Sri Chaitanya.

- Collaborative and dynamic work culture.