Infiniti Research - Customer Engagement Manager

Description:

About Quantzig.:

Quantzig is a global analytics and advisory firm with a presence in the US, UK, Canada, Hungary, and India.

We specialize in advanced analytics, visual storyboarding, machine learning, and data engineering solutions to drive intelligent decision-making.

As a rapidly growing organization, we thrive on innovation, expertise, and a commitment to excellence.

We are looking for high-performance champions with strong business acumen, strategic thinking, and a passion for sales.

If you have the drive to own and execute high-impact projects while building a team with a strong work ethic, this opportunity is for you.

Purpose of the role and what do we look for?.

The growth manager is responsible for managing existing client accounts, focusing on their growth, identifying opportunities in expanding our business with them and increasing our footprint within their team.

- Ability to identify and respond to current and future demands of existing clients.

- Periodically review our business with them, suggesting solutions to expand our business.

RESPONSIBILITIES:.

- Identify upcoming analytics requirements of existing clients and proactively reach out to convert the opportunities.

- Identify additional budget owners / business functions within existing clients to reach out and build relationships.

- Manage client account fulfilment, staffing, escalations and overall account level sentiment.

- Create new content / analytics, Automation and AI ideas to pitch to clients.

- Manage the commercial proposals, SOW signing, renewals and the documentation during client life stage processes.

- Help position Quantzig better with the clients (Our capabilities, team strength, pricing, differentiators, etc.) to attract future requirements.

- Conduct reviews (loss / delivery) (Monthly and Quarterly business reviews).

- Provide reports on successes and gaps in Partner Enablement.

Desired Skills and Experience:.

- 5+years Prior experience in account management, analytics services delivery or solutioning.

- Experience in Building trust with CXO level stakeholders.

- Excellent presentation skills, visual storytelling, and business communication skills.

- Strong problem solving, influencing, and negotiating skills.

- Analytics experience across Pharmaceutical, FMCG, CPG and the business functions Commercial, Supply Chain and data governance preferred.