IndiGo - Assistant Manager - Administration
Posted 1 day ago
Posted 1 day ago
Description:
- Monitor and improve operational workflows related to hotel bookings, travel, and billing.
- Liaise with vendors and service providers to resolve service issues.
- Ensure compliance with company policies and procedures in all operational activities.
- Provide regular reports and updates to senior management on operational performance.
- Support the call center team with process improvements and training related to travel and hotel operations.
Required Qualifications:
- Hotel Management degree/diploma is a plus.
- Minimum 7- 8 years of experience in hotel operations or travel desk management.
- Prior experience in a call center or customer service environment is preferred.
- Strong negotiation, communication, and vendor management skills.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to work in a fast-paced, dynamic environment with a problem-solving mindset.
Preferred Attributes:
- Ability to multitask and manage multiple stakeholders.
- Customer-centric approach with a focus on service excellence.
- Team player with leadership potential.
Didn’t find the job appropriate? Report this Job
