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Job Title - Business Head - Financial Services (Cobrand Cards Partnership) - Loyalty Job Location - Gurgaon Work Mode - #WFO (Mandatory, All 5 days) Reporting to - Group Head of Loyalty Background to the role: - The Business Head - Financial Services (Cobrand Cards) - Loyalty Partnerships will be responsible for developing and executing strategies and initiatives that deepen engagement of IndiGo card members through card products developed along with bank partners. - As Business Head - Financial Services (Cobrand Cards) - Loyalty , you will be responsible for portfolio growth by developing strategies and plans, partner relationship management and engaging with prospective partners, P&L of the portfolio, developing value propositions, creating customer value and campaigns to drive acquisition, usage & retention on the card. - This position will work closely with various internal departments, external merchants and financial institution partners to optimize portfolio performance. Key Attributes: - Looking at folks who have managed full P&L for B2C Financial Services setups (FinTech's/Credit Card setups) for business product e.g. Loyalty, Payment Product (Not Tech. product) in addition to people in direct competition in similar roles. - Looking at candidates only with experience upwards of 15 + years - Credit Card Experience is NOT must to have; experience in Payment Gateways, lending setups (Lending FinTech's) can also work provided the person has managed core P&L roles with experience in building/developing the product - Not looking at only a relationship building guy, but a P&L owner profile Accountabilities: 1. Lead team of product managers to drive cobrand card partnerships strategy 2. Partnership Management - engage with senior stakeholders across partners to build value for three stake holders - customer, bank and IndiGo 3. Manage and own commercial arrangement with co-brand partner 4. Product Ownership - Defining product vision and applying cards business acumen and insights to planning and execution of customer programs 5. Develop an understanding of market trends including risk, fraud and regulatory constraints, analyze competitor strengths and weaknesses to translate market intelligence into developing highly differentiated and value based pillars to drive product value 6. Customer Insights - use data to be knowledgeable on customer needs in the mass affluent/affluent space and use them to drive product vision 7. Portfolio management - Drive key portfolio metrics across cobrand products 8. Sales Enablement - Work with bank partners to drive acquisition through multiple channels including bank and IndiGo channels; develop sales tools to facilitate the selling process of our products 9. Digital Innovations - identify opportunities to engage with customers and build roadmap to digitally engage with customers 10. Product Communications - ensure collateral and online content describing the product is complete, relevant and differentiated 11. Product Packaging - identify promotions and product bundles that drive differentiated value and create interest and demand for product 12. System Capabilities - master system knowledge in product parameter set ups and backend maintenance to guide teams as required Core Skills-set Requirements: - Strategy and Planning - Team management - Partnership management - Analysis and Decision Making - Support Change and Innovation - Building and maintaining effective working relationships & stakeholder management - Strong communication skills

Gurgaon/Gurugram

IndiGo Airlines - Business Head -  Loyalty - Cobrand Cards 

Job Description for IndiGo Airlines - Business Head -  Loyalty - Cobrand Cards  in IndiGo (InterGlobe Aviation Ltd) in  Gurgaon/Gurugram for (15-20) years of experience. Apply Now!

IndiGo Airlines - Business Head -  Loyalty - Cobrand Cards  | iimjobs.com