IndiaMART - Zonal Sales Manager

Description:

Job Title: Zonal Sales Manager

Job Description:

We are looking for a dynamic and result-oriented Zonal Sales Manager to drive business growth and customer engagement across the assigned zone. The role involves managing topline and bottom-line growth, achieving revenue targets, leading client servicing teams, and ensuring exceptional customer satisfaction.

The ideal candidate should possess strong leadership, sales strategy, and client management capabilities with a proven track record in driving revenue growth and team performance.

Key Responsibilities:

- Drive business growth for both topline and bottom-line performance within the assigned zone

- Develop and execute annual operating plans, including revenue forecasting and cost planning

- Achieve monthly, quarterly, and annual sales targets through revenue generation from existing paid members

- Ensure timely delivery of services while maintaining high customer satisfaction standards

- Analyze customer feedback and market insights to improve service quality and customer retention

- Build and implement effective customer retention strategies and engagement initiatives

- Recruit, train, mentor, and manage a high-performing client servicing and sales team

- Apply effective field sales strategies to maximize business opportunities and conversions

- Identify new business opportunities and drive strategic growth initiatives

- Collaborate with cross-functional teams to improve operational efficiency and client experience

Required Skills & Competencies:

- Strong expertise in client engagement and consultative sales strategies

- Excellent problem-solving and decision-making capabilities under pressure

- Strong verbal communication and active listening skills

- Strategic mindset with the ability to identify and create new business opportunities

- Proven leadership and team management experience

- Strong interpersonal and stakeholder management skills

- Ability to drive customer satisfaction and long-term business relationships

Preferred Candidate Profile:

- Experience in sales, client servicing, or business development roles

- Proven track record of achieving sales and revenue targets

- Experience managing large teams and regional operations

- Strong analytical and business planning capabilities