IndiaMART - Zonal Manager

Zonal Manager || IndiaMART InterMESH || Mumbai

Job Description:

- Drive business growth for both topline and bottom-line in the Zone.

- Develop and execute the annual operating plan, including revenue and cost forecasting.

- Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members.

- Ensure timely delivery of services, maintaining high standards for client satisfaction.

- Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction.

- Establish a robust system for maximizing customer retention.

- Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences.