IndiaMART - Business Manager - Sales & Servicing

Business Manager

Job Description:

We're looking for a highly skilled and motivated Business Manager to join our dynamic team.

- The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments.

- This role requires a strategic thinker with strong leadership abilities and a proven track record in business management.

- Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals.

- Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.

- Build and nurture strong, professional relationships with clients to drive long-term engagement.

- Hire, train, and retain team members by formulating development plans and addressing their training needs.

- Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.

- Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.

- Conduct 2-3 in-person client meetings daily to strengthen relationships and drive business outcomes.