Regional Director_Client Services  How a Regional Director works.  - In Client Services, our promise is to deliver quality to our clients, partners and teammates worldwide.  - Indeed is seeking an energetic, experienced manager with a background in online advertising and client support to build and lead our growing Indian Client Services team. This group supports all of our Indian Sales teams and from enterprise to small business level clients.  - This is a critical role that requires a technically minded, process-driven, results-focused individual who can liaise with our greater Client Services, Sales and Technology teams to deliver high-quality service to Indeed's pay-per-click (PPC) advertising clients.   - The person in this role must have strong managerial skills to lead a workforce that will have differing priorities based on the client segment.   - This involves being supportive, communicative and a good teacher, while finding creative ways to stay engaged with the team.   - He or she also will handle high-level strategy for team structure and growth plans, relationships with other Indeed teams and large client opportunities, including issues escalated by managers and individual contributors.   - The Regional Director of Client Services will report to the International Senior Director of Client Services and will work closely with other local leaders to manage the Bangalore office, while overseeing the Client Services team to support our growing client base in the region.  Responsibilities :  - Lead a team of Client Services professionals dedicated to delivering quality to our clients and partners within the Indian market  - Act as an escalation point for resolving difficult client, Sales, and/or technical and product issues  - Responsible for the management and communication of expectations and any internal changes affecting the team  - Work closely with the Senior Director of Client Services to foster team collaboration, drive professional growth, and inspire innovation amongst the team  - Develop, challenge, and manage a variety of managers  - Serve as a resource and mentor for both direct and indirect reports from multiple verticals within Client Services  - Be a product expert internally and externally  - Partner with the Indian Sales Director on go-to strategy for the market  - Collaborate with senior management to enhance work processes and procedures  - Liaise with internal teams on product optimizations, including market-specific issues, to improve client experience and retention  - Develop and implement new ideas that will achieve team and company-wide goals  - Promote a fun and zealous environment while hitting the KPIs set out by the company  Requirements :  - 8 - 10 years in a business-to-business environment  - 3 - 5 years of management experience  - Fluency in English  - Experience with online advertising; recruitment advertising, staffing or applicant tracking system experience a plus  - Technical mindset, demonstration of keen interest in acquiring new technical skills, and comfort with technical conversations  - Passion for client service  - Incredible organizational, verbal and written communication skills  - Willingness to travel  - In-depth knowledge of Indian recruitment market a plus  - Bachelor's degree preferred

Bangalore

Indeed.com - Regional Director - Client Services 

Job Description for Indeed.com - Regional Director - Client Services  in Indeed India in  Bangalore for (8-12) years of experience. Apply Now!