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About company: Indias first test preparation institute for the CAT and other management entrance examinationsFounded in Mumbai in 1977 by Prof. N.R.Rane, IMS Learning Resources is Indias first test preparation institute for the CAT and other management entrance examinations. What started off as a company offering self-learning correspondence programs based out of what was then known as Bombay is now a test preparation & admissions consulting brand offering classroom & online programs with around 100 centres in 50 cities across India. Every year in IMS more than 75000 aspirants enroll in one of our programs to secure admissions into premier MBA, MS, BBA and LAW programs both in India and abroad. - We are looking for an experienced Assistant Manager who will support a higher-level manager and help to ensure the effective operation of our business and the satisfaction of our clients. - Responsible for meeting the goals of efficiency and client satisfaction. - Lead and develop the operations team to achieve high performance and productivity levels. - Continuously review and evaluate operational processes and workflows to identify areas for improvement and optimization. - Ensure adherence to quality standards and compliance in all operational activities. - Deliver exceptional service to customers and maintain high levels of satisfaction. - Ensure compliance with all relevant Organizational regulations, policies and identify, mitigate operational risks, and promptly resolve issues as they arise. - Maintain Shrinkage/ Attrition in organization. - Identifying Potential Leaders Mentorship and Coaching, Delegating Responsibilities / Task.f - This type of data management is crucial for enabling collaboration, coordination, and information exchange within organizations while ensuring data integrity, security, and compliance with regulations/ policy. - Support in organizing- planning and implementing strategy. - Organize daily activities and ensure schedules and objectives are met. - Interact with clients and understand their needs and specifications. - Manage- supervise and support the employee. - Monitor operating costs- budgets and resources. - Analyze and interpret data and prepare reports on the analysis results. - Manage the team training & development. - Ensure adherence to company's policies and guidelines. - Graduate/Master's, 4-6 years experience in back office international process UK & / US (Mortgage sector would be added advantage), fluency in English, last designation should be. - Assistant Manager / Senior Team Leader. - Managing Team's performance. - Good knowledge of data analysis. - Good practical experience with MS Office. - Excellent communication and interpersonal skills. - Industry-specific knowledge and experience to guide employees effectively. - Ability to lead team building initiatives. - Team development & Management. - Process Improvement and Optimization. - Personality Development Trainings/Sessions. - Quality Assurance and Accuracy Standard. - Customer Satisfaction and Service Excellence. - Compliance & Risk Management, Attrition/Shrinkage in organization. - Succession Planning, Organizational Data management, Decision Making, Time Management. For more details:. Call on 7984224758.

Ahmedabad

Gujarat

IMS Learning Resources - Assistant Manager - Operations 

Job Description for IMS Learning Resources - Assistant Manager - Operations  in IMS Proschool Pvt. Ltd in  Ahmedabad Gujarat for (4-6) years of experience. Apply Now!

IMS Learning Resources - Assistant Manager - Operations  | iimjobs.com