- The Program Manager is responsible for end- to- end ownership of large, complex programmes comprising multiple projects and workstreams.

- This role ensures successful delivery against business objectives by managing scope, schedule, budget, risks, stakeholders, and governance, while aligning delivery execution with organisational strategy.

- The Program Manager acts as the primary interface between clients, leadership, and delivery teams, ensuring transparency, predictability, and value realisation across the programme.

Key Responsibilities:

- Programme Planning & Governance Own the overall programme charter, objectives, scope, roadmap, and success metrics.

- Define and implement programme governance frameworks, including review cadence, escalation mechanisms, and decision forums.

- Track programme- level milestones, inter-project dependencies, and critical path items.

- Ensure adherence to delivery standards, processes, and quality benchmarks.

- Delivery & Execution Drive execution of multiple concurrent projects across geographies and teams.

- Ensure on- time, on- budget, and in- scope delivery across all workstreams.

- Proactively identify delivery risks, issues, and constraints; define and execute mitigation plans.

- Oversee change management, including scope changes, impact analysis, and client approvals.

- Stakeholder & Client Management Act as the single point of accountability for programme delivery with client stakeholders.

- Establish strong relationships with business, IT, and executive stakeholders.

- Lead programme reviews, steering committee updates, and executive status reporting.

- Manage client expectations and ensure alignment on priorities, outcomes, and timelines.

- Leadership & Collaboration - Provide leadership to Project Managers, Delivery Leads, and cross- functional teams.

- Mentor project leadership on delivery best practices and stakeholder management.

- Collaborate closely with Engineering, Architecture, Product, and Business teams.

- Support presales, RFPs, and programme transition/initiation activities as required.

About the job :

- Required Qualifications & Experience 15+ years of experience in programm or large- scale project management.

- Proven experience managing multi- project programmes with distributed teams.

- Strong background in client- facing delivery for enterprise or digital transformation programmes.

- Experience with fixed- bid and T&M models, including governance and financial controls.

- Hands- on experience with programm management frameworks and delivery methodologies (Agile, hybrid, or waterfall).

- Excellent communication, stakeholder management, and leadership skills.

- Strong problem- solving, risk management, and decision- making capabilities.

- Must Have Experience in data, cloud, analytics, or digital transformation programmes.

- Exposure to global delivery models (onshore/offshore).

- Experience supporting presales, RFP responses, or programme transitions.

- Familiarity with PMO tools, reporting dashboards, and executive governance forums.

- Key Success Metrics Programme delivery predictability (schedule, cost, scope).

- Client satisfaction and stakeholder confidence.

- Financial performance (revenue, margin, utilisation).

- Risk containment and issue resolution effectiveness.

- Delivery quality and business outcome achievement