Impelsys - Presales Manager

About the Company

Impelsys is a leading provider of digital transformation solutions, offering technology platforms and services across content, learning, and healthcare domains. With a global footprint, we empower enterprises through innovative digital products, cloud-native solutions, and AI-driven services.

Role Overview

We are seeking a dynamic, analytical, and technically skilled Pre-Sales Consultant to support and coordinate all pre-sales engagements related to Impelsys products and services. The ideal candidate will serve as a bridge between the sales, product, and engineering teamsdelivering high-quality, tailored solutions that meet complex client requirements across international geographies.

Key Responsibilities

1. Proposal Development & RFX Management

- Manage and coordinate the end-to-end response lifecycle for RFI, RFP, and RFQ submissions across APAC, EMEA, and US regions.

- Translate client business problems into well-structured technical solutions and value propositions.

- Create technically detailed, competitive proposals, presentations, and solution blueprints using MS Word, PowerPoint, and Visio.

2. Technical Pre-Sales Support

- Assist sales teams with technical scoping, feasibility assessments, and solution definition during early-stage client discussions.

- Conduct platform demonstrations, walkthroughs, and proof-of-concept (PoC) sessions tailored to client needs.

- Prepare and present compelling proposal defense decks for client stakeholder review sessions.

3. Market and Competitive Intelligence

- Perform comprehensive secondary market research to identify technology trends, competitor positioning, and market benchmarks.

- Use insights to craft customized solutions that are competitively priced and technically viable.

4. Client Engagement & Relationship Management

- Interact with client stakeholders (CIOs, CTOs, Product Heads) to understand business challenges, compliance mandates, and ecosystem requirements.

- Collaborate with product and engineering teams to align offerings with client expectations and future roadmaps.

5. Team Management & Process Improvement

- Lead and mentor a team of 7-8 pre-sales professionals, ensuring high-quality, timely delivery of all pre-sales assets.

- Define, implement, and optimize pre-sales processes, templates, and knowledge repositories.

- Maintain standard operating procedures and checklists for quality assurance.

Required Skills & Qualifications

- Bachelors or Masters degree in Engineering, Computer Science, Business, or a related field.

- Minimum 5 years of experience in pre-sales, solution consulting, or business analysis roles within the IT services or product domain.

- Strong proficiency in MS Office tools: Word, Excel, PowerPoint, and Visio.

- Experience handling RFX documentation, client workshops, and proposal development.

- Proven ability to convey technical concepts in clear, non-technical language for business stakeholders.

- Familiarity with enterprise technologies such as cloud computing (AWS, Azure), SaaS, microservices, API integrations, and data analytics is preferred.

- Demonstrated leadership in managing teams and collaborating cross-functionally with sales, delivery, and product teams.

Preferred Attributes

- Exposure to learning management systems, content platforms, healthcare technology, or publishing domains is a plus.

- Experience with CRM systems (e.g., Salesforce) and proposal management tools.

- Strong analytical mindset with a focus on quality and precision.

- Ability to thrive under tight deadlines across time zones.