Job Description :

We are seeking an experienced and result-oriented City Head - Sales & Business Development to lead business expansion, revenue growth, and strategic partnerships across the assigned city. The ideal candidate will have a strong background in B2C sales, healthcare/health-tech, fintech, startup ecosystem, and team leadership, with proven expertise in driving revenue, managing P&L, and building long-term relationships with hospitals, doctors, and healthcare institutions.

The City Head will be responsible for developing city-wide business strategies, managing high-performing sales teams, identifying new business opportunities, and ensuring consistent achievement of revenue and operational goals.

Key Responsibilities :

Business Development :

- Develop and execute city-level business development strategies to drive revenue growth.

- Identify, acquire, and nurture strategic partnerships with hospitals, clinics, doctors, diagnostic centers, and healthcare institutions.

- Expand the organization's presence by identifying new referral channels and partnership opportunities.

- Build strong relationships with healthcare professionals and key stakeholders.

- Drive customer acquisition initiatives and maximize market penetration.

- Explore new business opportunities, alliances, and strategic collaborations.

Sales Leadership :

- Lead, mentor, and manage a high-performing city sales team.

- Define sales strategies aligned with organizational objectives.

- Set monthly, quarterly, and annual sales targets.

- Monitor sales performance and ensure achievement of revenue goals.

- Conduct regular performance reviews and coaching sessions.

- Drive sales productivity and improve conversion rates.

- Develop incentive plans and performance improvement initiatives.

Revenue & P&L Management :

- Own complete city-level revenue targets.

- Manage the Profit & Loss (P&L) for the assigned region.

- Ensure profitability while maintaining operational efficiency.

- Monitor revenue pipelines and sales forecasting.

- Analyze financial performance and recommend corrective actions.

- Optimize resource utilization and budget allocation.

Partnership Management :

Build and maintain long-term relationships with :

1. Hospitals

2. Doctors

3. Healthcare Institutions

4. Medical Associations

5. NGOs

6. Insurance Partners

7. Referral Networks

- Strengthen referral partnerships to increase patient acquisition.

- Negotiate commercial agreements and partnership contracts.

- Ensure high partner satisfaction and retention.

Team Management :

- Recruit, train, and develop sales professionals.

- Build a high-performance sales culture.

- Motivate and coach team members to achieve business objectives.

- Conduct regular field visits and performance reviews.

- Ensure adherence to company processes and sales standards.

- Foster collaboration across cross-functional teams.

Market Research & Strategy :

- Monitor healthcare and fintech industry trends.

- Analyze competitor activities and market opportunities.

- Gather customer feedback to improve products and services.

- Identify gaps in the market and recommend growth strategies.

- Develop city-specific go-to-market plans.

Customer Relationship Management :

- Maintain strong relationships with hospitals, healthcare professionals, and patients.

- Resolve escalated customer concerns promptly.

- Ensure exceptional customer experience across all touchpoints.

- Drive customer satisfaction and retention initiatives.

Reporting & Analytics :

- Prepare weekly and monthly sales reports.

- Track KPIs, conversion ratios, and revenue performance.

- Maintain accurate sales forecasts and business pipelines.

- Present business insights and growth opportunities to senior management.