Background: Illumine is a pioneer in designing and deploying large-scale outcome-based knowledge interventions that help organizations and institutions achieve their business outcomes through precise shifts in thinking at scale. Over the past 20 years, Illumine has worked on knowledge interventions with some of India's largest organizations & institutions across industries including - SBI, Asian Paints, Bharat Petroleum, Tata Steel, TCS, Indian Railways, etc. to name a few. Knowledge Interventions require co-creation between client and Illumine to achieve the organization outcome. Goal of the Client Engagement Manager: The Client Engagement Manager is the bridge who facilitates the success of the intervention. The core responsibilities of the Client Engagement Manager are: (i) Owning the client outcome. You will be the face of Illumine in the eyes of client. (ii) Enabling the client at every step of the engagement journey (iii) Pulling together internal practice teams towards client deliverables Role of Client Engagement Manager: As part of the role your primary responsibility will be to: - Manage end-to-end client relationship - Ensure contract administration and closure - Integrate Illumine's multiple services and practices for client journey/ outcomes - Leverage deep analytics for continuous improvement - Solve flashpoints that may occur during the intervention journey - Find solutions which meet client outcomes without compromising on Illumine's core philosophy & methodology Who can apply? Basic criteria to apply - You have minimum 10 years of proven work experience in Client Engagement (a significant experience in managing knowledge-based projects) Some capabilities we are looking for - - Maturity to handle time-bound, result focused intervention involving diverse stakeholders - Ability to collaborate across stakeholders (both internal and external) - Ability to engage with Illumine's ideas and present them effectively, wherever necessary - Ability to facilitate training programs, socialization workshops, organize multi-stakeholder meetings, etc. What is sacrosanct? To us, philosophy is very important. Illumine has a strong value system around helping organizations build contributive businesses that are focused on: - Building customer trust, - Delivering human-centric solutions, - Achieving win-win outcomes for all stakeholders - both inside and outside the organization, - Empowering individuals to unleash their potential (not controlling them) We expect people who seek to join Illumine to value the ideals described above. Location: Mumbai, Willingness to travel To learn more about Illumine: - Visit our website: www.illumine.in - Explore our ideas: https://www.youtube.com/channel/UCV-gUBhwW6qOQ-IBXC2Nhpg - The philosophy that drives our work: https://srinivasv.com/

Mumbai

Illumine - Manager - Client Engagement 

Job Description for Illumine - Manager - Client Engagement  in Illumine Knowledge Resources in  Mumbai for (8-16) years of experience. Apply Now!