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Role: Customer Success & Acquisition Specialist Calculus What is Calculus? Calculus by iimjobs.com & hirist.tech is a talent mapping and salary benchmarking tool that provides real-time insights into industry compensation trends and talent availabilityenabling HR and talent acquisition leaders to make smarter, data-driven hiring decisions. Why this Role Matters: This role is a hybrid of customer success and acquisitioncritical for both growing our user base and deepening our impact. You wont just drive product adoption and retention; youll also identify and attract potential customers, introduce them to Calculus, and be their partner in navigating workforce strategy through data. Youll be the go-to person for HR leadershelping them unlock insights, adopt the platform effectively, and expand their use of Calculus across hiring, benchmarking, and talent planning workflows. What You'll Do: Customer Acquisition : - Identify and engage HR leaders and decision-makers to grow the Calculus customer base. - Drive top-of-funnel activities: email outreach, lead-gen via website/app, and follow-up calls. - Qualify leads and coordinate demos with the sales team. - Support the creation of high-impact sales contentpitches, proposals, and decks. Customer Success & Engagement : - Own customer relationships post-signupfrom onboarding to product adoption and renewals. Conduct product demos, webinars, and training sessions to empower users. - Analyse customer usage and proactively improve engagement and retention. - Serve as the voice of the customergathering insights to inform product and feature enhancements. Content, Marketing & Enablement : - Create sales & success playbooks, FAQs, and case studies to support acquisition and customer engagement. - Design and execute drip email campaigns across different stages of the customer journey. - Collaborate with product marketing to highlight new features and use cases. What We're Looking For : - Experience : 2- 5 years in customer success, inside sales, pre-sales, or B2B SaaS (preferably in HR tech). People Skills: Strong communicator with the ability to build trust and influence decisions. - HR Domain Knowledge : Familiarity with HR workflows like compensation, talent acquisition, or workforce planning is a plus. Content & Marketing Flair : Ability to develop compelling sales and customer enablement content. Tech Savvy : Comfortable using CRMs (like HubSpot, Salesforce, Pipedrive) and email campaign tools. Data Driven : Comfortable using customer usage data to drive decisions and improve outcomes. Self-Starter : High ownership mindset with strong execution and multitasking skills. Join us if you want to : - Play a pivotal role in scaling a high-impact HR analytics product. - Work at the intersection of sales, success, product, and marketing. - Be part of a nimble team driving strategic innovation in the HR tech space.

Noida

iimjobs.com - Customer Success & Acquisition Specialist - Calculus 

Job Description for iimjobs.com - Customer Success & Acquisition Specialist - Calculus  in IIMJOBS in  Noida for (2-5) years of experience. Apply Now!