iDreamCareer - Senior Program Associate - Community Management

Description: We are looking for a dynamic Program Associate - Community Management to drive engagement and growth within our counselor and fellow network. The ideal candidate will be responsible for onboarding, training, and managing relationships with career counselors and fellows, ensuring an engaged and high-performing community.

Key Responsibilities:

- Expand Fellow Resource Pool: Identify, onboard, and engage high-potential fellows to strengthen our community.

- Counselor Onboarding & Retention: Manage end-to-end onboarding and retention strategies for counselors, ensuring high satisfaction and engagement.

- Counselor Learning & Training: Organize training programs, workshops, and knowledge-sharing sessions to enhance counselor effectiveness.

- Relationship Building & Management: Foster strong relationships with counselors and fellows, addressing concerns and ensuring continuous engagement.

Requirements:

- 2-5 years of experience in community management, program coordination, or stakeholder engagement.

- Strong communication, relationship management, and problem-solving skills.

- Experience in edtech, career counseling, or related fields is a plus.

- MBA is preferred