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Zonal Head - Cross Sell ( PL) As a ZH for the North Zone, Candidate will play a pivotal role in managing and leading our personal loan sales team. He will be responsible for driving business growth, fostering a digital-first approach, optimizing processes, ensuring employee productivity, and maintaining low delinquency rates (DRR). Key Responsibilities: 1. Sales Team Leadership : Lead, mentor, and motivate a team of sales professionals to achieve and exceed personal loan sales targets within the North Zone 2. Business Growth : Develop and implement strategies to drive loan volume growth while maintaining quality standards 3. Digital transformation: Spearhead the adoption of digital practices and technologies to streamline loan processing, enhance customer experience, and improve operational efficiency 4. Process optimization : Identify and implement process improvements to reduce turnaround times, enhance accuracy, and minimize operational costs 5. Training and Development : Provide ongoing training and development opportunities to the sales team to improve their product knowledge, sales techniques, and customer service skills 6. Daily performance monitoring : Monitor and ensure the daily delivery of key performance indicators (KPIs) such as loan disbursements, customer acquisition, and sales conversions 7. Delinquency rate management : Maintain a low Delinquency Rate (DRR) by implementing effective risk assessment and collection strategies 8. Employee productivity : Drive a culture of productivity and performance excellence among the team members through effective coaching and performance management Qualification: - Graduation in any discipline, MBA preferred - Proven experience in personal loan sales and management, with a minimum of [8 to 12] years in a leadership role - Strong understanding of digital banking practices and technologies - Data-driven decision-making abilities - Results-oriented mindset with a track record of achieving and exceeding targets

Delhi NCR

IDFC FIRST Bank - Zonal Head - Cross Sell 

Job Description for IDFC FIRST Bank - Zonal Head - Cross Sell  in IDFC First in  Delhi NCR for (8-14) years of experience. Apply Now!

IDFC FIRST Bank - Zonal Head - Cross Sell  | iimjobs.com