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Job Description: Product - Working with the Bank product team and Amex network team to create new products / cobrands with AMEX network. - Product proposition tweaks in existing products on the credit cards on Amex platform - Competition benchmarking on the credit cards on Amex platform and modifications based on business requirements. Work with Amex network partner and benchmark key metrics in the industry. - Publish acquisitions data from all channels on Amex issuance fortnightly. Authorise the Amex PPR report on a monthly basis for incentive payout. - Maintain product cost, network fee and work on improving cost and revenue efficiencies. Driving process improvement and cost saving initiatives. - Managing the annual operation plan for credit cards on Amex platform. - Own the product, operations and fulfillment related processes, ensuring that there is a seamless experience for the customer. Marketing and Support - Working with creative design agency and creating marketing communication plan. - Create collaterals like welcome kit, collaterals, sales kit to create the differentiator and push credit cards on Amex platform. - Support Sales team (includes tele-calling) with collaterals/channel support material and training in order to drive credit cards on Amex platform. - Projects related to digital channels and with cross functional teams to get a superior experience on all digital channels. - Support Phone Banking and Customer Service teams for all AMEX related queries. Portfolio Management - Work on spends and activation campaigns on the credit cards on Amex platform through various media channels. - PNL management - Responsibility for product &amp; business metrics credit cards on Amex platform (sales, revenue, costs, portfolio metrics, feature-utilization etc.). - Campaign Management: Designing and executing marketing campaigns -driving customer engagement including deployment of marketing budgets and working with customer acquisition and brand teams to meet campaign objectives. Other Responsibilities - Relationship Management: Working with internal teams -customer support, technology, sales team and operations teams for smooth delivery of business objectives and customer experience. - Responsible for day-to-day workings, governance, quality and compliance of all relevant aspects.

Mumbai

ICICI Bank - Product Manager - Credit Cards - AMEX Network 

Job Description for ICICI Bank - Product Manager - Credit Cards - AMEX Network  in ICICI Bank in  Mumbai for (1-8) years of experience. Apply Now!

ICICI Bank - Product Manager - Credit Cards - AMEX Network  | iimjobs.com