Husk Power Systems - Manager - Collection

About the job:

Company Description:

HuskPower Systems ("Husk") is an award-winning rural-tech company serving rural India and Sub-Saharan Africa.

In 2023, it was named "World's Best Challenger Brand" in the energy industry and is a 3-time Global Cleantech 100 company.

The CEO has been recognised by TIME magazine as one of the 100 climate leaders in the world.

The company's AI-powered rural platform provides 24/7 renewable power to rural households, commercial customers, institutions and small factories.

It also delivers a range of other products and services, including e-commerce and credit-financing of branded appliances for home and commercial use, as well as community-based solutions for e-mobility and the agricultural value chain.

Husk's mission is to superchange economic growth and social well- being in rural communities that are unserved and underserved.

Husk's knowledge of rural markets, broad footprint in off-grid and weak grid communities, and on-the-ground operations give it a distinct advantage in providing affordable and tailored solutions to rural consumers, especially the 700 million worldwide who still live without access to electricity.

Job Description:

- We are seeking a highly skilled experienced and dynamic Collections Manager with 6-8 years of relevant work experience.

- The ideal candidate will be responsible for leading our credit collection efforts, managing a team of collection executives, and ensuring timely and effective recovery of outstanding debts.

- The successful candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in credit and collections management.

What this will entail:

- Own and lead the collections process for both B2B and B2C segments, ensuring timely and efficient recovery of outstanding payments.

- Develop and implement robust collections strategies, policies, and procedures to optimize recovery rates and reduce delinquency.

- Recruit, Supervise, mentor, and motivate a team of collection agents, ensuring high performance and compliance with company policies.

- Maintain strong relationships with clients and customers, addressing queries and resolving issues related to overdue accounts.

- Onboard, coordinate and evaluate third party collection agencies.

- Prepare and run reports, analyse data pertaining to collections and use insights to streamline collection processes.

- Work closely with other departments, such as Sales, Customer Service, and Finance, to streamline collections processes and improve customer satisfaction.

- Identify and mitigate potential risks associated with collections, including fraud and NPA.

Qualifications

Who should apply:

- Bachelor's / master's degree in Finance, Business Administration, or related field.

- A master's degree or relevant certifications are a plus.

- 6-8 years of experience in credit and collections.

- Proficient in Microsoft Office and Google workspace.

- Analytical skills to interpret data and make informed decisions.

- Excellent verbal and written communication skills.

- Proven ability to adapt to diverse environments and work collaboratively in team.

- Candidates with experience in credit collection.