About the Role:
We are looking for a seasoned delivery leader to head large-scale content and learning solution projects across global EdTech clients. The AVP will own end-to-end program delivery , drive operational excellence, ensure client success, and scale delivery teams for high-quality, on-time, and profitable execution. This role requires a strong blend of strategic leadership, client management, and delivery governance in a fast-paced, multi-project environment.
Key Responsibilities:
1. Delivery Leadership:
- Own end-to-end delivery of digital learning, curriculum, and content development programs
- Manage multiple large and mid-sized projects across enterprise and university clients
- Ensure delivery within scope, schedule, cost, and quality benchmarks
- Establish scalable delivery frameworks, SOPs, and governance models
2. Program & Portfolio Management:
- Oversee a portfolio of projects with cross-functional teams (IDs, SMEs, media, tech, QA)
- Drive effective resource planning, utilization, and capacity forecasting
- Monitor risks, dependencies, and escalations; implement mitigation strategies
- Track delivery KPIs, SLAs, and financial performance (margin, cost, productivity)
3. Client & Stakeholder Management:
- Act as executive delivery SPOC for key enterprise and EdTech accounts
- Lead client reviews, QBRs, and governance calls
- Manage expectations, change requests, and long-term engagement growth
- Partner with Sales/Presales for solutioning and transition of new projects
4. Team Leadership & Capability Building:
- Lead and mentor Delivery Managers, Project Managers, and cross-functional leads
- Build a high-performance culture focused on accountability and outcomes
- Drive capability development in instructional design, digital content, and learning technologies
- Set performance goals and career paths for delivery teams
5. Process Excellence & Quality:
- Define and enforce delivery standards, quality frameworks, and review mechanisms
- Drive continuous improvement using metrics, retrospectives, and automation
- Implement tools and best practices in project tracking, collaboration, and reporting
- Ensure compliance with client, data security, and process standards
6. Financial & Operational Ownership:
- Own delivery P&L levers: effort estimation, cost control, margin optimization
- Improve productivity through process optimization and AI-enabled workflows where applicable
- Support budgeting, forecasting, and revenue realization
Qualifications & Experience:
- Bachelors degree
- 15-20 years of experience in Project / Program / Delivery Management
- Digital learning / eLearning development
- Curriculum and content production workflows
- Proven experience managing large teams (30100+) and multi-million-dollar portfolios
Key Competencies:
- Strategic delivery leadership
- Executive stakeholder management
- Program & portfolio governance
- Risk & escalation management
- People, leadership, and talent development
- Data-driven decision making
- Experience working with global clients
- Strong understanding of Agile, Waterfall, and Hybrid delivery models
- Operational excellence mindset
Values:
- Get stuff done
- Move fast with purpose
- Win with ideas
- Sweat the details
- Deliver great customer experiences
- Make your teammate successful
Perks:
- Health Insurance
- Kwench Library (Klib)
- Employee Assistance Program (Free Counseling Service)
- Hybrid Work Model
- Flexi Reimbursement Basket
- Paid Time off
- Level up your skills with company-based sponsorship.
- Tech reimbursement.
Why Join Hurix Digital?
Hurix is scaling its AI Data Services vertical, and this role is at the center of that growth engine. Youll be backed by strong delivery capabilities, a motivated leadership team, and the autonomy to shape your own market strategy. We reward results with generous commissions and long-term growth opportunities.
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