Position: HR Manager

Experience: 15-18 Years

Location: Lucknow

Shift: UK Shift (1.30 pm to 10.30 pm)

Role Overview:

- We are seeking a seasoned HR Manager with extensive experience in the IT industry, capable of leading and strengthening core HR functions. The role requires a strategic HR professional with no direct experience in Recruitment or Talent Acquisition, but strong expertise in employee lifecycle management, HR operations, compliance, performance management, and organizational development.

- The incumbent will act as a key partner to leadership, ensuring HR policies, processes, and practices are aligned with business objectives and compliant with statutory requirements.

Key Responsibilities:

HR Operations & Policy Management:

- Design, implement, and manage HR policies, SOPs, and frameworks aligned with IT industry best practices.

- Ensure smooth execution of end-to-end employee lifecycle processes (onboarding to exit), excluding recruitment activities.

- Drive consistency and standardization across HR processes and documentation.

Employee Relations & Engagement:

- Act as the primary point of contact for employee relations, grievances, and conflict resolution.

- Foster a positive work culture and high employee engagement through structured initiatives and programs.

- Advise managers on employee conduct, disciplinary actions, and performance improvement plans.

Performance Management:

- Own and manage the performance management system (goal setting, mid-year reviews, annual appraisals).

- Partner with business leaders to ensure effective performance tracking and development planning.

- Drive performance calibration and merit/bonus processes.

Compensation, Benefits & Payroll Coordination:

- Manage compensation structures, salary revisions, incentives, and benefits administration.

- Coordinate with payroll teams/vendors to ensure accurate and timely payroll processing.

- Support leadership with compensation benchmarking and internal parity analysis.

Statutory Compliance & Governance:

- Ensure compliance with all applicable labor laws, IT industry regulations, and statutory requirements.

- Manage audits, inspections, and statutory filings in coordination with external consultants.

- Maintain accurate HR records, employee files, and compliance documentation.

Learning, Development & Capability Building:

- Identify training needs and drive learning & development initiatives for employees and managers.

- Support leadership development and succession planning programs.

HR Analytics & Reporting:

- Prepare and present HR MIS, dashboards, and insights for senior management.

- Track key HR metrics related to attrition, engagement, performance, and compliance.

Required Qualifications & Experience:

- 15-18 years of overall HR experience within the IT / IT Services industry.

- Proven experience in core HR, HR operations, employee relations, compliance, and performance management.

- No prior experience in Recruitment or Talent Acquisition (mandatory).

- Strong understanding of Indian labor laws and statutory compliance.

- Experience working closely with senior leadership and business stakeholders.

Key Skills & Competencies:

- Strategic HR thinking with strong execution capability

- Excellent stakeholder management and communication skills

- High integrity and ability to handle sensitive information

- Strong problem-solving and conflict-resolution skills

- Process orientation with attention to detail