Description:

- Strategic Collaboration: collaborate with HR Business Partners and HR leadership to provide dedicated HR support to assigned zones.

- Execution: Assist in the development and execution of HR strategies, policies, and initiatives across the organization.

- Financial Appraisals: Support the performance appraisal process by assisting with goal setting, evaluations, and providing coaching and feedback to managers and employees.

- Customer/External Orientation Problem Solving: Address employee queries, concerns, and ensure compliance with company policies and procedures.

- Trainings: Identify training needs, assist in creating and implementing training programs, and coordinate training activities to enhance employee skills and knowledge.

- People Orientation Zone-Based HR Support: Act as a point of contact for employees within the designated zones, addressing their questions, concerns, and providing support to ensure a positive work experience and Offer guidance and assistance to employees in navigating HR-related matters, including benefits, policies, and procedures.

- Employee Relations: Play a key role in maintaining positive employee relations by addressing conflicts and concerns and Conduct investigations when necessary and provide guidance on conflict resolution, helping to foster a harmonious workplace.

- Performance Management: Support the performance appraisal process by helping set performance goals, providing feedback to managers and employees, and assisting in performance evaluations and Contribute to employee development by offering coaching and guidance.

- Training and Development: Identify training needs and contribute to the creation and implementation of training programs and Coordinate training activities to enhance employee skills and knowledge.

- Data Analysis: Analyze HR metrics and trends related to employees within the designated zones and Use data to identify opportunities for improvement and recommend data-driven solutions to enhance employee engagement and performance.

- Employee Engagement: Actively participate in employee engagement initiatives, recognition programs, and activities aimed at maintaining a positive and productive work culture.

Core operational accountabilities:

- HR Policies: Ensure that HR policies are consistently applied and aligned with legal requirements. Keep abreast of labor laws and regulations and communicate updates to management and employees as needed.

- HR Metrics: Analyze HR metrics and trends for designated zones, assisting in identifying opportunities for improvement and recommending data-driven solutions.

- Employee Satisfaction: Monitor employee satisfaction through surveys or feedback mechanisms.

- Conflict Resolution: Track the number of successfully resolved employee conflicts or grievances..

- Training Effectiveness: Assess the impact of training programs on employee skills and performance.

- Performance Improvement: Track improvements in employee performance based on performance appraisal results.

- Compliance Rate: Ensure HR policies and legal compliance by monitoring violations and corrective actions.

- Employee Complaints: Track and manage the number and nature of HR-related employee complaints.

- Documentation Accuracy: Assess the accuracy and completeness of HR records and documentation.

- Engagement Survey Results: Evaluate the results of employee engagement surveys to gauge workforce morale.

- Participation in Engagement Activities: Measure the participation rate in engagement initiatives and events.

- Retention Rate of Engaged Employees: Assess the retention rate of employees who actively engage in company activities.

- Data Accuracy: Ensure accuracy and reliability of HR data for analysis.

- HR Metrics: Develop and monitor key HR metrics, such as turnover, recruitment efficiency, and training effectiveness.

- Timely Reporting: Submit HR reports, analysis, and recommendations in a timely manner.

- Recruitment Cost: Evaluate the cost per hire and find ways to reduce it. Training Cost: Monitor training costs and ensure cost-effective training and development programs.

- Efficiency in Employee Relations: Measure the efficiency of conflict resolution and grievance handling processes.