Role Overview :

We are looking for a high-impact HR Business Partner to closely partner with leadership across operations. This role will drive people strategy execution, performance management systems (PMS), and HR analytics, while ensuring strong HR operations and governance in a fast-paced, scale-driven environment.

The role requires a blend of strategic thinking and hands-on execution, with strong data orientation and experience in managing performance frameworks.

Key Responsibilities :

1. Business Partnering & HR Operations :

- Act as a strategic HR partner to business leaders across operations teams.

- Drive end-to-end HR lifecycle management including onboarding, engagement, performance, and exits.

- Partner with stakeholders to improve workforce productivity and operational efficiency.

- Ensure strong governance, compliance, and process discipline across locations.

2. Performance Management System (PMS) :

- Drive the design, execution, and continuous improvement of PMS cycles.

- Partner with business leaders to set clear KPIs, goal frameworks, and evaluation mechanisms.

- Facilitate performance calibration, feedback mechanisms, and development planning.

- Ensure PMS effectiveness translates into measurable business outcomes.

3. HR Analytics & Insights :

- Leverage data to provide actionable insights on attrition, performance, productivity, and engagement.

- Build and track HR dashboards, metrics, and periodic reporting for leadership.

- Identify trends and recommend interventions to improve workforce effectiveness.

- Drive a data-first approach in HR decision-making.

4. Employee Engagement & Culture :

- Design and drive engagement initiatives aligned with business priorities.

- Actively manage employee relations, grievances, and communication channels.

- Build a high-performance, accountability-driven culture.

5. Process Excellence & Transformation :

- Streamline HR processes and drive continuous improvement initiatives.

- Support implementation of HR systems, tools, and automation efforts.

- Participate in cross-functional projects related to organizational effectiveness.

Candidate Profile :

- 8 - 12 years of experience in HRBP roles within operations-heavy environments.

- Strong experience in Performance Management Systems (PMS) (design + execution).

- Proven expertise in HR analytics, dashboards, and data-driven decision-making.

- Demonstrated experience working with large, distributed, or scaled teams.

- Strong stakeholder management skills with exposure to senior leadership.

- Hands-on approach with ability to operate in a fast-paced, execution-focused setup.

- Prior experience in education / high-volume / operational businesses will be an advantage.