HR Business Partner - BPO/KPO/BPM

Job Responsibilities:

- Plan, execute, and implement internal communication and employee engagement programs aligned with company objectives.

- Support stakeholders including Recruitment, HR Operations, Payroll, L&D, Compliance, and Management teams with communication and design requirements.

- Design, implement, and conduct service line orientations for new joiners.

- Handle employee communication through Focus Group sessions, Meet the Leader sessions, and drive timely execution of action plans.

- Facilitate Fun Committees and periodic engagement activities.

- Conceptualize and execute the employee engagement strategy through surveys, events, and recognition programs.

- Ensure all communications are brand compliant and meet organizational standards.

- Drive engagement on internal social media platforms to increase visibility of initiatives.

- Administer counseling, performance improvement plans, and disciplinary actions in collaboration with the Compliance team.

- Prepare and present various business reports as required.