Hiranandani Financial Services - Lead IT & Digital Transformation

At HFS, we are committed to delivering superior customer experience and operational excellence through technology.

As Lead Digital Transformation, you will drive the organizations digital strategy, reimagining processes and solutions across the secured lending value chain.

The role demands a visionary leader who can translate business needs into scalable, tech-enabled solutions while improving customer experience, productivity, compliance, and agility.

Key Responsibilities:

Digital Strategy & Execution:

- Identify and prioritize opportunities for digitization across origination, underwriting, disbursement, collections, and servicing.

Process Reimagination & Automation:

- Drive implementation of workflow platforms, RPA, and digitized decision engines for faster loan processing and approvals.

Technology Integration & Product Digitization:

- Evaluate and onboard suitable tech partners / SaaS platforms for API-led integrations (e.g., for KYC, bureau, legal, valuation, etc.

Data-Driven Decision Making:

- Champion the use of AI/ML, OCR, and analytics for faster and smarter credit decisions.

Change Management & Adoption:

- Cultivate a digital-first mindset across functions and field teams.

Regulatory Compliance & Governance:

- Build robust controls into digital journeys to reduce fraud and enhance audit-readiness.

Key Requirements:

Education:

Experience:

- Strong understanding of the secured lending ecosystem, including LAP and property-backed loan processes.

Skills & Competencies:

- Experience working with fintechs and digital solution vendors.

- Strong project management, stakeholder alignment, and cross-functional leadership skills.

- Strategic thinking combined with execution orientation.

Preferred Attributes:

- Familiarity with LOS, LMS, and CRM systems used in lending.

- Comfort with agile ways of working and digital innovation sprints.