Job Title: National Manager - Innovation and Replenishment Processes

Function: Logistics Excellence, Supply Chain

Location: Support Centre, Bangalore

Reports To: Head - Logistics Excellence

Role Summary:

- As the National Manager - Innovation and Replenishment Processes, you will be part of the Logistics Excellence Team, which drives transformation across the supply chain network.

- This role focuses on creating and deploying innovative solutions-both digital and physical-to enhance logistics performance and develop agile, efficient replenishment processes. The role balances long term strategy with near-term execution to improve service levels and cost to serve across channels and product categories.

Key Responsibilities:

1. Innovation in Logistics Processes and Assets

- Identify, conceptualize, and pilot digital solutions for logistics (e.g., mobile/web applications, visibility tools, Smart tracking solutions, IoT, etc.)

- Explore and implement innovative physical assets (e.g. plastic pallets, cost effective ILS sheets, cost effective crates) to enhance logistics performance and sustainability

- Build strong business cases for innovation initiatives and lead cross functional implementation

2. Replenishment Process Transformation:

- Analyze and redesign replenishment processes to improve responsiveness, efficiency, and agility across the supply chain

- Develop differentiated service models tailored to product, geography, and channel needs (e.g., faster response for premium SKUs, platinum customers)

- Partner with planning, warehousing, transportation, and operations teams to align replenishment strategies with business priorities

3. Strategy and Capability Development:

- Drive the long-term vision and roadmap for innovation and replenishment within the logistics function

- Build frameworks and capability toolkits for scaling successful pilots across geographies and categories

- Benchmark global and cross industry practices to identify relevant innovations and practices

4. Performance and Cost Optimization:

- Continuously monitor service levels, and replenishment costs to identify improvement opportunities

- Deploy KPIs and dashboards to measure success of innovations and process changes

Qualifications & Experience:

- Degree in engineering, Supply Chain, or related field; MBA preferred

- 6+ years of experience in logistics, supply chain transformation, or operations excellence, preferably in FMCG, retail, or ecommerce sectors

- Proven experience in designing and scaling logistics innovations (digital tools or physical assets)

- Exposure to replenishment models, supply planning, or distribution strategies

- Strong analytical and project management skills

Key Competencies:

- Strategic thinking and innovation mindset

- High cross functional collaboration and stakeholder management

- Strong understanding of digital tools and technology platforms in logistics

- Ability to manage change and drive adoption in operating teams

- Excellent communication and influencing skills