Description:

Redefine Customer Experience with Supply Chain Optimization.

As a Business Partner for the designated Region, this role focuses on enhancing Customer Experience by optimizing Supply Chain processesincluding Materials Management (MM), Warehouse Management (WM), and Transport Management (TM).

The core objective is to drive customer satisfaction and market growth through improved logistics efficiency.

What You'll do:

- Act as an owner and single point of contact for Customer Experience for the respective Region.

- Partner with the sales team and engage directly with customers to identify pain points in supply chain and service delivery.

- Define strategic initiatives for the region to sustainably resolve identified issues and meticulously execute to achieve the defined targets.

- Work collaboratively with central functions both supply chain and cross-functional teams to improve processes and achieve defined regional targets.

- Support and contribute to sales and operations planning processes in region.

- Continuously assess current and future supply chain needs to align with evolving business demands.

- Act as a source of supply chain expertise for the sales leadership.

What Youll Bring:

- Engineering / MBA with overall Experience 9+ Years.

- Experience in supply chain and operations across different functions.

- Self-motivated and passionate to drive improvement projects.

- Systematic problem solving and analytical thinking.

- Ability to balance strategic aspects and operational efficiency.

- Good negotiation, communication & interpersonal skills.

Whats In It for You:

- Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 19th amongst Indias Best Workplaces and 4th Among Asias Best Workplaces by Great Place to Work Institute .

- Hilti India has also been recognized as one the Best Workplaces for Women and Best Workplaces for Millennials in 2024 by GPTW.

Why Hilti:

- Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries.

- Guided by our purpose, Making Construction Better, were driven to keep learning, growing, and finding new ways to make a lasting impact.

- Here, youll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges.

- At Hilti, youll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion:

- At Hilti, inclusion is a key focus in how we work, lead, and grow together.

- We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere.

- We continuously strive to ensure every voice is valued and every team member feels empowered to contribute.

- By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.