HighLevel - Group Product Manager - SaaS & Monetization

We are looking for a seasoned Group Product Manager - Wallet, Billing, and Monetisation to lead strategy and execution across our core monetisation and billing infrastructure. You'll manage a team of PMs and own systems critical to High Level's revenue engine, including wallet balances, prepaid/postpaid flows, SaaS feature activation, and billing APIs.

Responsibilities:

- Define and drive the product strategy for wallet, billing systems, and SaaS monetisation.

- Lead a team of PMs responsible for execution across wallet, billing, and admin monetisation UX.

- Collaborate with engineering, design, GTM, support, and legal to ship compliant, scalable systems.

- Partner with GTM and finance teams to align monetisation levers with revenue goals.

- Ensure the scalability and extensibility of the platform to support internationalisation and advanced billing use cases.

- Enable instrumentation and dashboards to monitor adoption, usage, and revenue impact.

- Drive cross-functional alignment, build shared vision and clarity across stakeholders.

Requirements:

- Have 7+ years of product management experience, including 3+ years leading PMs.

- Have built or scaled billing/wallet platforms or payment integrations.

- Understand prepaid/postpaid billing, wallet ledgers, and monetisation best practices.

- Are confident in owning monetisation for a high-scale SaaS or PLG product.

- Love solving user pain with systems-level thinking and scalable solutions.

- Are a strong communicator who inspires clarity and alignment across teams.

What You Bring:

- Strategic Thinking: You know how to drive roadmap decisions that align user value with business growth.

- Leadership and Collaboration: You bring clarity, alignment, and energy while leading teams and cross-functional stakeholders.

- User-Centric Mindset: You empathise with agency admins and want to make their monetisation workflows seamless.

- Analytical Rigour: You use metrics and experimentation to guide decisions and iterate quickly.

- Bias for Action: You operate with urgency, adapt rapidly, and navigate ambiguity with confidence.

Communication Excellence: You simplify complexity and speak clearly to both technical and non-technical audiences.

Bonus Points:

- Experience with platforms like Stripe, Chargebee, Recurly, or other billing APIs.

- Background in PLG SaaS or white-labeled platforms.

- Exposure to international wallets, tax engines, or FX handling.

- Experience launching revenue expansion features (e. g., usage-based pricing, bundles).