Head - Technology - Prospecting & Distribution Platform

Key Responsibilities:

Head of Technology B2D (Business to Distributor) Own the platform roadmap and responsible for omnichannel distribution platform, The role owns end-to-end: product, platform, and the surrounding SaaS ecosystem that plugs into it.

Platform strategy & roadmap:

- Own the B2D platform roadmap end-to-end: product, platform, and the surrounding SaaS ecosystem that plugs into Stellar

- Define the omnichannel distribution platform vision spanning distributor onboarding, sales

enablement, and performance management

- Drive journey simplification and change request discipline across all SaaS platforms in the Prospecting value stream

- Champion platform architecture decisions equally fluent in distributor journeys and technical trade-offs

Adoption & outcome accountability:

- Tie every platform release to measurable adoption lift and channel-wise scorecards

- Run monthly reviews on drop-off points and low-usage cohorts; own the action plan to close gaps

- Build field feedback loops that translate ground-level signal into product decisions, not just support tickets

SaaS vendor governance:

- Own outcome-linked SLAs across the SaaS portfolio Vymo, LSQ, Ubona, Salesforce, Salesbuddy, and adjacent platforms

- Drive vendor governance with rigour: CR discipline, performance accountability, penalty enforcement, and escalation resolution

AI & intelligent automation:

- Embed AI natively into prospecting and distribution workflows

- Govern AI deployments within DPDP, IRDAI, and responsible AI guardrails

Delivery & operating rhythm:

- Lead a persistent, outcome-accountable squad no project-based disbanding, no handoff culture

- Own the value stream backlog, sprint cadence, and release governance in coordination with the PMO and Release Management Office