Head - Technical Services
Description:
- Ensure efficient utilization of technical resources to balance product development, customer
support, and sales objectives.
- Lead and support a nationwide consultant and technical expert network, fostering collaboration and alignment with organizational goals.
- Act as a trusted technical-commercial consultant for feed millers, integrators, and institutional buyers, providing solutions that demonstrate feed additive ROI and strengthen customer relationships enhance business opportunities.
- Oversee clinical trials and field evaluations, analyze outcomes, and deliver actionable insights
through comprehensive technical reports.
- Build and nurture strong customer relationships, focusing on expanding adoption of the product portfolio and creating long-term partnerships.
- Continuously monitor product efficacy under field conditions and recommend improvements to maintain high standards of performance.
- Conduct training and capability-building sessions for sales and technical teams, ensuring they are well-equipped to communicate product benefits effectively.
- Collaborate with cross-functional teams to ensure timely introduction of new feed additives and contribute to building a robust product portfolio.
Industry: Animal Nutrition
Education & Experience:
- MSc in Animal Nutrition (mandatory).
- Minimum 15 years of hands-on experience in feed formulation, clinical trials, and technical commercial roles.
- Proven experience in establishing feed additive ROI models and conducting field trials.
- Experience in managing consultant networks and driving customer engagement projects.
- Strong technical knowledge of animal nutrition, feed formulation, and feed additives.
- Excellent communication and interpersonal skills for engaging with customers and internal
teams.
- Analytical mindset for interpreting trial data, feed conversion ratios (FCR), and ROI
metrics.
- Training and mentoring skills to develop sales team competencies.
- Tech-commercial acumen to bridge science with business outcomes.