Head - Supply Chain

Job Title: Supply Chain Head

Location

Reports to: Country Head

Key Responsibilities

- Lead end-to-end logistics operations, including sourcing movement, warehousing, inventory management, and first, mid, and last-mile delivery

- Design and build a scalable, pan-india logistics network aligned with business expansion across multiple states

- Establish and optimize warehousing infrastructure, distribution hubs, and logistics processes from the ground up

- Drive operational excellence through well-defined SOPs, performance metrics, and continuous process improvements

- Own cost structures across logistics, identifying opportunities for optimization without compromising service quality

- Hire, lead, and scale large multi-location teams, including warehouse staff, delivery agents, and regional operations managers

- Build strong systems for demand planning, inventory control, and order fulfilment in collaboration with procurement and sales teams

- Track, analyze, and improve key performance metrics such as delivery TAT, fill rates, cost per order, and return rates

- Partner closely with the Founder and leadership team on strategy, expansion planning, and execution

- Ensure high levels of reliability, efficiency, and customer satisfaction across all logistics operations.

Ideal Candidate Profile

- 8-12 years of experience in logistics, supply chain, or operations

- Strong experience in logistics space

- Proven track record of building and scaling logistics systems and networks from scratch

- Deep experience managing multi-location operations and large field teams

- Strong understanding of warehousing, inventory management, and last-mile delivery operations

- Hands-on leadership style with the ability to operate at both strategic and execution levels

- Experience working in high-growth or startup environments is strongly preferred

- Willingness to travel extensively across operating regions.