Head - Strategic Alliances & Partnerships

Role Overview:

The role will build a high-value ecosystem of partnerships that drives business growth across customer acquisition, loyalty, travel distribution, destination marketing and ancillary revenue. Working closely with Marketing, Revenue Management, Sales, Product and Operations, the successful candidate will identify opportunities, negotiate strategic partnerships and convert them into measurable business outcomes.

Key Responsibilities:

- Build a Strategic Partnership Ecosystem: Develop long-term partnerships that strengthen the company's market position and generate sustainable business growth.

- Drive Commercial Growth: Create partnerships with banks, payment platforms, airlines, OTAs, travel companies, consumer brands, corporates and digital platforms to increase demand, revenue and customer acquisition.

- Expand Loyalty & Distribution: Develop co-branded programmes, loyalty partnerships, affiliate relationships and distribution alliances that improve guest acquisition, retention and lifetime value.

- Strengthen Destination Partnerships: Collaborate with government boards, destination partners and experience providers to enhance the destination proposition and guest experience.

- Lead Joint Marketing Initiatives: Design and execute co-marketing campaigns with alliance partners to improve reach, engagement and return on investment.

- Build Organisational Capability: Establish governance, commercial frameworks and performance metrics while building a high-performing partnerships function.