Head/Senior Manager - Digital Transformation - Business Enablement - FMCG

Location : Mumbai

Experience : 12+ Years

Role Context :

The technology landscape is evolving rapidly, particularly with the advent of AI, creating unprecedented opportunities for business users. This role is focused purely on business improvement and transformation through digital enablement, not on routine IT maintenance.

You will take end-to-end ownership of the digital journey-from identifying opportunities and piloting solutions to enabling adoption and driving execution. A key success factor for this role is the ability to shortlist and manage the right external delivery partners, as execution will be driven through partners or internal IT teams rather than a large internal technical force.

Key Responsibilities :

- Cross-functional Collaboration : Work across various functions and divisions, learning from external companies and vendor partners to bring best-in-class practices in-house.

- Piloting & Scaling : Run agile pilots, demonstrate tangible business impact, and scale successful initiatives across the organization.

- Execution Management : Drive implementation through external partners or internal IT teams. Currently, sales functions are highly digitized; a major opportunity exists in identifying and executing digital interventions in manufacturing and supply chain (currently low digitization).

- Business Case & ROI : Build robust business cases, track outcomes rigorously, and measure impact against defined KPIs.

- Change Management : Lead change management efforts and influence senior stakeholders to adopt new, digitally enabled ways of working.

- Partner Ecosystem Management : Evaluate, shortlist, and manage partners based on size, capability, and industry knowledge to ensure delivery excellence.

Candidate Profile (Must-Haves) :

Education : B.E / B.Tech from a top IIT (Delhi, Bombay, Madras, Kanpur, Kharagpur, Roorkee) - Mandatory.

Experience : 12+ years of overall experience, with substantive business experience (this is not a pure consulting role; candidates from operational or business backgrounds are preferred).

Industry Exposure (Preferred) : FMCG, strong manufacturing companies, large Indian corporates, or Pharma.

- AI Orientation : Strong ability to embed AI into core business processes (e.g., demand forecasting in supply chain, predictive maintenance, or sales analytics).

- Entrepreneurial Mindset : You must be inquisitive, action-oriented, comfortable with ambiguity, and possess the ability to rapidly unlearn and learn.

- Partner Management : Proven capability in evaluating and managing external partners for delivery.